Pros
Mega Reel Casino Review
This relatively untested casino is tempting to many casino users due to its large selection of games and game providers. It is new; it debuted in 2018, so, as with all new casinos, users should be cautious when gambling here. Regardless of how many great games are available at this new casino, customer reviews hint at a possibly unsafe gambling experience. Users should be wary when gambling at Mega Reel Casino, although they shouldn't immediately write off this casino as a scam.
User Experience at Mega Reel Casino
Mega Reel Casino offers many games for interested users. There are a variety of types, including slots, bingo, scratch cards, roulette and more. A wide variety of games certainly improves customer experience; unfortunately, several customers have had problems withdrawing their winnings. Many reviews report that players are not able to withdraw money and unable to contact customer service. Moreover, when customers win, the money is not added to their account. Although some happy customers are vocal on rating sites, many rating sites record negative reviews about this casino.
This casino is available in both desktop and mobile versions, although sometimes there are some discrepancies between winnings on different platforms, even if it is the same account.
While there are interesting and intriguing games, the customer service and safety of this site are lacking. These issues should be improved by the designers. Players should beware of these issues before playing.
Games and Software
There is a large variety of games offered at Mega Reel Casino, offered by a variety of big names in the game provider industry. Providers include Netent, Microgaming, NextGen Gaming, Pragmatic Play, Lightning Box and Bluprint gaming. Games are offered on the desktop browser version of the casino and the mobile version of the casino.
Slots, Roulette, Bingo, Blackjack and Scratch cards are offered at the casino. There are live games as well, but there is not as big of a variety of live games as there are other games that are not live.
The number and quality of games are one of the biggest draws of this casino. Although there are definitely drawbacks to this casino, it can't be denied that the games are great and rival other popular casinos that are available online and in person.
License Check: Scam or Not?
This casino is relatively unestablished. That makes it harder to tell whether or not it is a scam. The consensus is that this casino is not a scam. Customers seem to have some issue with withdrawing money from their account the player wins, so one should practice caution when gambling.
They have licenses with the UK Gambling Commission and Alderney Gambling Control Commission.
Their Alexa rating is 1,753,915, which is low. The closer to 1 a number is, the better the rating is. Keep in mind, this is dependant on traffic over time, and this is a new casino.
Deposit and Withdrawal at the casino
There are several options for deposit and withdrawal.
Visa, MasterCard, Paysafe Card, Maestro and Paypal are all options for deposits. There is a 10 pound deposit minimum.
Visa, MasterCard and Maestro are all of the withdrawal methods. Again, there is a 10 pound withdrawal minimum.
According to the casino, the payments typically take three days to go through before they appear in your bank account.
This casino only accepts the British pound.
Unfortunately, this is where some users run into issues. Be aware and document the money you should have before and after you play at this casino.
Bonuses and Promotions at Mega Reel Casino
Unfortunately, the promotions available at Mega Reel Casino are sometimes unreliable. The promotions offered by the website at this time include several specific promotions and a welcome bonus.
The welcome bonus rewards up to 250 pounds to new players when they deposit 10 pounds to the casino. This promotion is relatively permanent, as it is a staple in most casinos.
Right now, they are also offering up to 500 free spins on Starburst and free spins on Fluffy Favorites as well on the site.
Promotions on this site change, so users should check current promotions on the homepage or the website or the promotions tab.
Players report having issues with redeeming promotions and redeeming winnings from promotions. Although they are tempting and exciting, players should be cautious when using promotions on this online casino.
What You Will Like about Mega Reel Casino
The main factor that most users love about Mega Reel Casino is the wide variety of games. There are more than 15 game providers providing hundreds of games to the site. This fact is impressive for a casino that is a little more than two years old.
This casino is also supported in a variety of countries, but only in English. Countries that support this casino include Canada, Mexico, Britain, every country in South America and most of the countries in Africa. You will also enjoy the Welcome Package and the variety of other bonuses that the users of this casino get when they join. This casino does well by offering bonuses and promotions that entice users to join and play often. Users enjoy games, promotions and a wide range of countries to play in. There are certainly many things to enjoy about Mega Reel Casino.
What Could Improve in Mega Reel Casino
As with any new group or platform, there are many aspects that could be improved. Namely, customer service and predictability of service. Many users complain of not getting paid when they request a payout. Users can play games and deposit money, they are not always able to withdraw the money that they win. Although they request it, the money is never deposited in their account.
This problem, coupled with the lack of consistent customer service, is sometimes a deal-breaker for users. One can imagine how frustrating it would be to request a payout, never receive the money, and not be able to contact the company that has not paid you. There are a variety of games, but the customer service and service need to be improved. Before this can be considered a leading casino, these things need to change.
Final Thoughts
Overall, there are many great things about Mega Reel Casino that make it a promising casino. The games are numerous and very fun. There are a variety of important software providers that work with this online casino, which lends credibility to the relatively new platform. Unfortunately, there are other things about the casino that decrease the quality of this online casino. When customers are worried about not getting their winnings, they don't often return to the casino. In the end, this casino has many opportunities, but it has problems that are likely the impact users. If these problems aren't improved, Mega Reel Casino will not stand up to other casinos that can be available on the internet. There are definitely other casinos available that are safer and more reliable. With some work, this could be a leading casino, but it will take work and dedication and an improved customer service line for customers who are frustrated with the workings of the Mega Reel Casino.
