Cashalot Casino - Declined payment

hello, I created an account on, I made deposits of 900 + euros and now I have won, only that my withdrawal is still refused on the grounds that visa does not work after mastercard does not work, every week it tells me to withdraw through all the methods, which I did, but every time it is canceled and it keeps telling me to try another method, I want to believe that this casino is a fake, how can I get my money back?

Quick facts

Date raised
Jul 16, 2023
Disputed amount
Case status