There are hundreds of rankings named “best casinos of year xxxx”, “best casinos in country x” and “best casinos by x”. And new ones appear every day, vying with each other to tell you about the best places to play.
But we at Gamblescope Research Team decided to do something different and pick 10 worst casinos in 2024. Why? To define, where lies the rock bottom of online gambling. After all, to truly define what is good, first you have to define what is bad, so there would be something to compare against. And also to nudge those casinos on the list to improve to get out of it.
How We Defined the 10 Worst Casinos?
By a mix of criteria:
1. The amount of complaints
More complaints — worse place to play. Looks pretty obvious. But it’s not. We also have to take the amount of traffic the casino receives. As well as how fast the casino managed to acquire all these complaints. 10 complaints for a casino working since 2014 and with a million players visiting monthly? Nothing to worry about. 10 complaints for a casino opened in 2023 and having 1000 players per month? Are you even trying to be good?
2. The “Weight” of the Complaints
We value and try to mediate each complaint. But in all due respect, complaints like “Casino closed my account after I won” or “My withdrawal was declined” better tell about how bad the casino is, than the others like “bet 500 GBP and won nothing”.
3. Answering Complaints
Casinos can assign managers, and we will give them access to answer complaints and comments regarding their casino on our platform. This also gives us a quick option to contact the casino and speed up the mediation process.
If no managers are assigned or they are inactive, this means the casino doesn’t care much about reputation. And this pushes it down the rankings.
4. Business Profile Maintenance
When given access to casino profile, casino managers can also adjust data if something changes in their casino: allowed countries, sign-up bonuses, accepted payment systems, game types, game providers, etc. Players obviously prefer casinos with fully filled out and up to date profiles.
If the casino doesn’t care about maintaining its profile — it doesn’t become a bad place overnight. But disinterest is certainly a worrying factor that weighs it down the rankings.
5. Gamblescope Field Experience
From experience of exploring and reviewing thousands of casinos, our agents can spot a lot of things in the casino’s behavior that are invisible to outsiders. Is it about to become rogue or is it already a wolf in sheep’s clothing? They can spot it from a mile even if the casino still maintains a legitimate facade.
All these factors are evaluated together with different weights and combined into an overall rating. Below you can see the worst 10 casinos of 2024 overall. But if you click on the flag — you’ll get the worst 10 casinos from your country that you should probably avoid.