Hi
I applied the withdrawal but not complete over 3 days so I contacted to via mail. They asked me to documents verification. I sent documents after 3 days they blocked my account to said that following
At the same time, we inform you that in accordance with clause 9.7. Of the Site Usage Rules, the General Terms and Conditions section (hereinafter referred to as the Rules), if a bettor commits fraudulent actions against a betting company (multi-account, use of software to automate bets, play in arbitration situations, if the gaming account is not used to place bets, abuse of loyalty programs, etc.), the betting company reserves the right to prevent such fraudulent actions by canceling bets and closing the betting participant's gaming account.
Please contact the casino and asked evidence.