AmunRa - Amount not credited

I attempted to deposit into this casino which I have done several times before I got an error message saying it was declined but they took the money from my bank account anyway . I have been in contact with the casino several times & have been told several times to be patient. It's coming up to 48 hrs since this happened & the only emails I have have told me it was declined & the money has not been added to my account which I Know. The 3rd party company that processes the deposits for the casino are the ones that took the money from my account & I have been told it's not the casinos problem yet the 3rd party company works for the casino so it is their problem .

Quick facts

Date raised
Aug 24, 2023
Disputed amount
Case status