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Ducky Luck - Delayed payment

I it's duck lucky casino online and they are not allowing me to withdraw my money I couldn't find it in the list...l won $1,000 I've been trying to get my money from duck lucky casino online since March 4th they keep telling me that I don't have the correct pair of verification but when I actually get them to admit that I have sent in the correct verification from the correct email to the correct email then the next day they tell me they haven't got anything they will not allow me to withdraw my money that I won with my own money

Quick facts

Casino
Player
IdaaMight1
Date raised
Mar 26, 2024
Disputed amount
$1,000
Case status
Opened