LevelUp Casino - Bonus not given

I got a feature and it didmt activate then i tried to talk to support and they took their time and i continued to play and then they asked me for my game number amd because i was waiting for a reply plus i was disconnected 2 times while waiting the game number wasnt their. I semt them a screen shot and they dismt do anything but disconnect my chat.

Quick facts

Date raised
Oct 29, 2022
Disputed amount
Case status