MrBet - Delayed payment

Pros:

My mother and I deposited money and won money through my account and my mother's account.The sum that we win with "Starburst" for the time being € 44000, afterwards it was € 30046 that we wanted to have paid out. After asking and confirming my and my mother's identity, everything seemed to be in order, so they assured me on the phone and via chat. In the chat process, a "jim" told me that it is not even necessary to say that the payment went through my mother.After 4-5 days, you started asking for proof of your deposits. Which I had submitted so far. As I said, these happened on the basis of Paysafe cards and my mother's account. On request, I was constantly assured that everything was fine. In the emails and chat histories you can see that we were only held up.

When this evidence was requested again after a week, sent

I do EVERYTHING again to support Mr.Bet. All powers of attorney for my mother, etc. In my opinion, proof of a Paysafecard cannot be reproduced anyway. All preliminary exams went through, you could see that in my account. One got the impression of "withhold and reason not to pay". Payments were made through PaysafeCArd more often than through my mother's account. I therefore do not understand the problem. Deposit and gamble, but not win and pay? That doesn't really open up to me. I have contacted the men and women several times and was constantly informed about what is in the AGBS. However, these can also not be correct, since a deposit from external accounts is accepted. I and my mother urgently need your help. It is no longer about € 30,000 but the principle. We would also agree to a comparison. I wrote to the MGA separately and also hired a lawyer based in Malta.

I also wrote curacao egaming and various casino platforms I think such a casino must not be preserved. Many players complain.

We would agree on a reasonable comparison. However, not to a total of € 690 out of € 30046.

It is not fair to accept the money first and then not want to pay out the profit.

Cons:

Quick facts

Casino
Player
L.D
Date raised
Feb 23, 2020
Disputed amount
Case status
Opened