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True Fortune - Bonus not given

The bonus I claimed for 15 free spins at a game at $2.5 did not activate and I now have a $25,000 playthrough limit that I must complete and I never got a $200 bonus from you guys like your advertising says. Please fix it so I'm going somewhere else

Quick facts

Casino
Player
Jenrae2023
Date raised
Jun 25, 2023
Disputed amount
$3,000
Case status
Opened