Horseshoe Casino Review

Accepts players from
United States the United States
Сasino Rating
27/100
Moderately Low
Visit Site

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Horseshoe Casino
GS Rank
#255 of 649
Monthly Traffic
113.5k
Moderately Popular
+0.78%
+881
Last 6 Months
Horseshoe Casino traffic chart
Website:
horseshoeonlinecasino.com
Localization:
Players from the United States are accepted
Website available in English
USD currency not supported
Licences:
US - Pennsylvania (PGCB) Unverified
Legal Age:
18+
Support Languages:
English
Livechat Support:
No
Details coming soon
UI Languages:
English
Top Player Countries:
United States
United States
(85.88%)
Canada
Canada
(8.37%)
India
India
(3.31%)
Germany
Germany
(1.6%)
Poland
Poland
(0.84%)

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Horseshoe Casino Complaints

Anny
United States United States
Raised: Nov 09, 2025
Horseshoe Casino — Declined payment
Disputed amount
$700
Case status
Opened
Answers
No

I thought this was a really good online casino until Nov 8th 2025.

I deposited 100 to the online casino, horseshoe out of michigan. I ended up depositing over 1100 by the middle of the day. I started winning and withdrew 400 to my bank debit card.

It said successful withdrawel and an email said on way to vendor please allow 30 min. I kept winning, I withdrew another 100 and then 200 and then I was up about 600 and cashed out with another 275.00.

A total of 950 which wasnt as bad as losing 1150.00. I opened my online bank account and saw all of the deposits to horseshoe casino but not one credit from my winnings. I went back to my email. 15 minister they said the money was on way to bank they sent another email saying they cancelled the withdrawel call customer service.

The only numbers I found led me to a reservations dept. for ceasers palace in Vegas. I finally spoke to someone who I thought was a scammer saying we will escalate your complaint and wait for a response.

I asked why they cancelled my withdrawels and they said I reached my limit? How could I reach my limit when none of the withdrawels went through? Imagine going to a casino and told you cannot cash out?

Frustrated from the experience, I spent a couple hours looking for phone numbers. Nothing but bots and disconnected phone numbers. In michigan horseshoe casino may be owned by ceasers entertainement but they are licensed by a tribal organization.

Which means they have different laws then typical online casinos. Horseshoe online casino, approved my withdrawels and claimed using my bank card would have my winnings in my bank within a half hour. They told me the winnings were on there way please allow 30 min. 15 min later that was cancelled and the winnings were being put into my players account.

I didnt notice this because I was betting alot and going up and down. When I started losing I wanted to just cash out what I had left and the amount was approved and them declined 15 min later.

How can you reach your max amount withdrawing when not one withdrawel went through. How come there is no limit to the amount you deposit? Why would they quietly put my winnings back into my players account and how is this legitimate?

Horseshoe casino has a serious issue with paying out winnings. I lost my winnings and my deposits and this is a casino that is considered legal? I never experienced anything so corrupt as this.

Casino Availability Map

Available (1)
Restricted (248)
United States
China, Seychelles, Russian Federation, French Polynesia, Niger, Liechtenstein, Jamaica, Saint Barthélemy, Iraq, Bahamas, Faroe Islands, Malaysia, Samoa, Central African Republic, North Macedonia, Mali, Guyana, Ireland, Latvia, Taiwan, Province of China, Lebanon, Maldives, Equatorial Guinea, Guinea-Bissau, Åland Islands, Mauritius, French Southern Territories, Ecuador, French Guiana, Canada, Norway, Cameroon, Denmark, Hong Kong, New Zealand, Nigeria, Cayman Islands, Kiribati, Holy See (Vatican City State), Gibraltar, Jersey, Panama, Belgium, Anguilla, Sri Lanka, Viet Nam, Serbia, Oman, Myanmar, Costa Rica, Moldova, Republic of, Comoros, Saint Pierre and Miquelon, Trinidad and Tobago, Virgin Islands, U.S., Montenegro, Tajikistan, Virgin Islands, British, Italy, Iceland, Rwanda, Morocco, Luxembourg, Estonia, Pitcairn, South Africa, Belize, Eswatini, Niue, Malawi, Australia, United States Minor Outlying Islands, Grenada, Gambia, Bermuda, Angola, Sint Maarten (Dutch part), Sao Tome and Principe, Botswana, Syrian Arab Republic, Algeria, Tunisia, Argentina, Lithuania, Lao People's Democratic Republic, Falkland Islands (Malvinas), Svalbard and Jan Mayen, Romania, Cambodia, Slovenia, Congo, Turkmenistan, Cocos (Keeling) Islands, Zambia, Heard Island and McDonald Islands, Germany, Gabon, Kazakhstan, Ethiopia, Uganda, Montserrat, Mongolia, Namibia, Netherlands, Somalia, Curaçao, Tanzania, United Republic of, Ukraine, Zimbabwe, Solomon Islands, Bangladesh, Northern Mariana Islands, Pakistan, Libya, Slovakia, Uzbekistan, Egypt, Austria, Dominican Republic, Finland, South Sudan, Eritrea, United Kingdom, South Georgia and the South Sandwich Islands, Saint Helena, Ascension and Tristan da Cunha, Sudan, Yemen, Suriname, Korea, Republic of, Israel, Liberia, Tokelau, San Marino, Cyprus, Bulgaria, Ghana, Mozambique, Saint Vincent and the Grenadines, Timor-Leste, Azerbaijan, Uruguay, Palestine, State of, Barbados, Macao, Guatemala, Peru, Türkiye, Benin, Sweden, Mexico, Vanuatu, Bolivia, Plurinational State of, Croatia, Japan, Togo, Papua New Guinea, Chile, Marshall Islands, Turks and Caicos Islands, Nauru, Western Sahara, Qatar, Djibouti, Singapore, Switzerland, Sierra Leone, Cabo Verde, Christmas Island, India, Monaco, Côte d'Ivoire, Guadeloupe, British Indian Ocean Territory, Portugal, Senegal, Jordan, Saudi Arabia, Burkina Faso, New Caledonia, Korea, Democratic People's Republic of, Thailand, Palau, Congo, The Democratic Republic of the, Guinea, Kuwait, Paraguay, Honduras, Bosnia and Herzegovina, France, Bhutan, Haiti, Brazil, Guernsey, Chad, Indonesia, Kyrgyzstan, Burundi, Saint Lucia, Albania, Dominica, Malta, United Arab Emirates, Martinique, Armenia, Tuvalu, Mayotte, Antigua and Barbuda, Saint Martin (French part), Cuba, Belarus, Greece, Puerto Rico, Wallis and Futuna, Czechia, Saint Kitts and Nevis, Spain, Andorra, Bonaire, Sint Eustatius and Saba, Cook Islands, Venezuela, Bolivarian Republic of, Fiji, Mauritania, Isle of Man, Poland, Georgia, Micronesia, Federated States of, Tonga, Greenland, Brunei Darussalam, El Salvador, Bahrain, Colombia, Madagascar, Philippines, Norfolk Island, Afghanistan, Hungary, American Samoa, Bouvet Island, Guam, Aruba, Lesotho, Nepal, Kenya, Antarctica, Iran, Islamic Republic of, Réunion, Nicaragua + more (less)
Afghanistan Angola Albania United Arab Emirates Argentina Argentina Armenia Antarctica Antarctica Australia Australia Austria Azerbaijan Burundi Belgium Benin Burkina Faso Bangladesh Bulgaria Bahamas Bahamas Bahamas Bahamas Bahamas Bosnia and Herzegovina Belarus Belize Bolivia, Plurinational State of Brazil Brunei Darussalam Bhutan Botswana Central African Republic Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Switzerland Chile Chile China China Côte d'Ivoire Cameroon Congo, The Democratic Republic of the Congo Colombia Comoros Costa Rica Cuba Cyprus Czechia Germany Djibouti Dominica Denmark Denmark Dominican Republic Algeria Ecuador Ecuador Egypt Eritrea Spain Spain Spain Spain Spain Estonia Ethiopia Finland Fiji France France Gabon United Kingdom United Kingdom Georgia Ghana Guinea Guadeloupe Gambia Guinea-Bissau Equatorial Guinea Greece Greece Grenada Greenland Guatemala French Guiana Guyana Honduras Croatia Haiti Hungary Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia India Ireland Iran, Islamic Republic of Iraq Iceland Israel Italy Italy Italy Jamaica Jordan Japan Japan Japan Japan Kazakhstan Kenya Kyrgyzstan Cambodia Korea, Republic of Kuwait Lao People's Democratic Republic Lebanon Liberia Libya Sri Lanka Lesotho Lithuania Latvia Morocco Moldova, Republic of Madagascar Maldives Mexico North Macedonia Mali Malta Myanmar Montenegro Mongolia Mozambique Mauritania Martinique Mauritius Malawi Malaysia Malaysia Mayotte Namibia New Caledonia Niger Nigeria Nicaragua Netherlands Norway Nepal New Zealand New Zealand Oman Pakistan Panama Peru Philippines Philippines Philippines Philippines Philippines Philippines Philippines Papua New Guinea Poland Puerto Rico Korea, Democratic People's Republic of Portugal Portugal Paraguay Qatar Réunion Romania Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Rwanda Saudi Arabia Sudan Senegal Sierra Leone El Salvador Somalia Somalia Serbia South Sudan Suriname Slovakia Slovenia Sweden Eswatini Seychelles Seychelles Seychelles Syrian Arab Republic Chad Togo Thailand Tajikistan Turkmenistan Timor-Leste Tunisia Türkiye Taiwan, Province of China Tanzania, United Republic of Uganda Ukraine Uruguay United States United States United States United States United States United States United States Uzbekistan Venezuela, Bolivarian Republic of Viet Nam Yemen South Africa Zambia Zimbabwe
Reviewed by: Anton Zlov
Casino Expert · Fact Checker

Anything incorrect or missing?

First published: May 19, 2025
Last updated: May 20, 2025

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