Casino Jackpot.com Audited. Full disclosure 2024

Jackpot.com Review

The operator has a simple website, nothing too flashy, but its casino games are riveting. I particularly enjoyed playing the Book of Enchantment slot with cutting-edge graphics and loads fast across all my devices.

The game catalog is excellent, with popular software developers like NetEnt and Microgaming present. Thus, you can play other games, including table and live dealer games. The site's KYC verification process takes an average of 3 days, which is long, but I was able to deposit and play during verification.

In addition, I was impressed with the casino's UKGC and MGA licenses since they're the best in the business. Customer support is via phone, live chat, and email. However, help isn't available 24/7. Even so, the customer support team is accommodating and professional. There are plenty of payment methods, but in my expert opinion, the 72 hrs withdrawal processing period was disheartening.

In general, it's a decent site that I would recommend after they improve on specific areas. First, provide around-the-clock support and offer fast payouts with payments pending at least 24 hrs. Also, they can add cryptocurrency payment methods like BTC.

Casino Details

Languages

English, Russian, Portuguese, Spanish, Italian, German

Support Languages

English

Services

Casino

Advantages and Disadvantages

Pros

High withdrawal limit
Cashback program
Multi-language support
24-hour cashouts

Cons

Casino Games

Total Games

543

Games

Slots, Roulette, Blackjack, Baccarat, Live Games, Craps, Keno, Video Poker, Table Games, Lottery, Bingo

Bet Limits

Slots: max. 500 GBP
Roulette: max. 1,000 GBP
Blackjack: max. 300 GBP

Providers

Play'n GO, PariPlay, NetEnt, Microgaming, Gluck, iSoftBet, Quickspin, Inspired

Casino Banking

Minimum Deposit

£10

Minimum Withdrawal

£20

Deposit Methods

Visa, Mastercard, Neteller, Skrill, Sofort, WebMoney, Maestro, EPS, Euteller, Fast Bank Transfer, MuchBetter, Neosurf, PayPal, Paysafe Card, SafetyPay, Trustly, UPI, Netbanking

Withdrawal Methods

Visa, Mastercard, Neteller, Skrill, WebMoney, Fast Bank Transfer, MuchBetter

Currencies

EUR, GBP, SEK

Withdrawal Time

Withdrawal Limits

Methods Limits

—

Casino Bonuses

Welcome Package

Up to 10 £ + 20 free spins

Wager

—

Free spins

Cashback

—

Jackpot.com Complaints

Submit a Complaint

Beastwhk

New Zealand

Nov 26, 2022

$200

Opened

Declined payment

I have made multiple deposits at Jackpotcity.com over the past four or so weeks and I have had hundreds of dollars worth of deposits that have just simply vanished. The casino has only said that the deposits declined and I can produce statements to prove that not one of the deposits I have complained about declined, nothing at all has been returned to my bank account. I have requested a formal investigation into the casino and have attempted to make formal complaints with no success at all.