Very Well Casino
150% up to £800
150% up to £800
Very Well Casino, established in 2020, has swiftly emerged as a prominent online gambling platform recognized for its enticing promotions, robust game collection, and top-tier customer assistance. Boasting an array of several hundred games spanning table games, slots, and live dealer options like blackjack, roulette, and poker, the casino also impresses with its contemporary design and utilization of captivating 3D graphics.
The casino operates under Curacao eGaming license. With a wide selection of over 500 slots, substantial jackpots, and a 100% match bonus for new players, Very Well Casino offers a compelling experience. However, it could further improve by expanding payment options, language offerings, and balancing wagering requirements.
Dear Sir / Madam,
I am writing to you to raise an issue about: Gambling
The issue that I have experienced was: Have asked many times to close my account, but was ignored. They saying they not closing customer’s accounts. The only what they do-self exclude for up to 6 weeks. But the thing is, after exclusion, im able to start play after 1 minute of exclusion, im removing self exclusion my self on website and able play straight away. Im on Gamstop and i have impulsive gambling sindrom. So i asked to close my account but they refused. Also manager keeps calling on my number every day and making me to play more and more!!! When im win the manager calls me while im playing and offering different games, so i was changing games and never gad a change to withdraw any winnings. For 1 year since i joined i never withdraw anything!Because of that im in HUGE DEBTS, MY MENTAL HEALTH IS SUFFERING SIGNIFICANTLY!!!! I have other organisations who is involved now as well. I have screenshots to prove that i asked to close accounts, but was refused and was offered every time little bonus for thinking leaving them. I have made screenshots for some time because i know it’s unfair play
It occurred on: 2022-08-23
This meant that HUGE DEBTS,MENTAL HEALTH SIGNIFICANTLY SUFFERED
I WANT ALL MY MONEY BACK!!!!
I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.
Account number Nmakejeva726
13 Marion Road,
Smethwick West Midlands