Viks Casino

Viks Casino Review and Ratings

Key Facts

Established: 2016

Operator: EveryMatrix N.V.

Focus: Casino Slots

Platform Type: Standard Bonus, Cryptocurrency

Credentials: Malta Gaming Authority (MGA), United Kingdom Gambling Commission (UKGC), Government of Curacao

Entertainment & Games

Bonus & Promotions

Customer Service

Availability: 09:00 - 20:00 CET

FAQ - Provided

Telephone: Not Available

Live Chat: Available

Email: support@viks.com

Banking & Security

Viks Casino accepts several popular payment methods. After signing in, the deposit button is available in the dashboard on the left. From here, you can choose from the provided options, which includes Visa, MasterCard, NETELLER, Skrill, Paysafecard, Trustly, EcoPayz, and Bitcoin. It is possible to add as little as €20 to the account and as much as €5,000 in one transaction. Deposits have a fixed fee of 2.5%, except for the ones made using MasterCard or Visa, which are free.

Withdrawals are processed in one or two business days, and the money will be available by e-wallet within a few minutes. Bitcoin payments are also processed quickly. Transfers to cards take a few business days to complete. All of this is done in perfectly secure conditions. Viks Casino is operated by the trusted EveryMatrix N.V., which is fully licensed in Malta, Curacao, and in the UK. The site uses certified SSL encryption at 128 bits to protect users.

Platform

The website has a subtle Vikings theme while keeping the design elements to a minimum. Users will find a dashboard on the left for registering, logging in, and browsing the different section. This is also where contact options for support can be found. The lobby is easy to access, and categories are presented as tabs at the top. It is possible to view games based on provider or simply search for a particular title.

The entire platform is in instant play, so it doesn’t have a downloadable client. Games are available in practice mode, and they always load quickly. A significant benefit of the platform is that it is compatible with tablets and smartphones directly on the browser. Most of the games can be accessed on mobile devices, with modern creations running on HTML5.

What we like most

There are many things to enjoy about Viks Casino. One of them is the platform compatibility which works very well on different devices. As a player here, you can enjoy your favourite games at home and then continue playing throughout the day from your phone.

As we featured in the Viks Casino review, the operator offers some nice bonuses, starting with a 100% match on the first deposit for up to €1,000, plus 50 free spins. There are also reload bonuses available every week, along with a special game of the week promotion that offers 50 free spins after wagering €100 on Monday.

What can be improved

We were a bit disappointed to see the small collection of games available on the site. Even though Viks Online Casino is powered by several top developers, it only features selected titles on the site. This results in a smaller list than we expected and players don’t get that many options to choose. There are only a few table games available and no video poker machines.

Another issue is the very limited working schedule for customer support. We also believe that the wagering requirements for deposit bonuses are too high. Players are required to roll over the sum of the deposit and the received bonus 30 or 35 times in order to clear the winnings for withdrawals. And even then, there is a cap on the resulting amount that limits the payout to twice the size of the bonus.

Final Verdict

All things considered, Viks Casino doesn’t quite rise to the expectations for a premium online casino. Its selection of games is much smaller than what other top operators are offering, and the variety is minimal. It does have some great slots from leading studios and prominent progressive jackpots, but that is about it.

On the topic of bonuses, the offers are good, and weekly promotions are running on the network. Active players can receive several reload bonuses every week for extra funds. However, the terms could be better given the high wagering requirement and the cap mentioned in the online review for Viks Casino.

Support is only available during the day by live chat, but this is not an issue for the average player. Banking is handled well, and it is nice to see that Viks accepts deposits by Bitcoin. All in all, Viks might be good for casual players who don’t require many games. It does however not meet our high standards, and we can't recommend it at this time above others available at GambleScope.