William Hill Casino Review

William Hill is one of the biggest bookmakers in the United Kingdom, so there is a reputable company behind this online casino. They have been offering casino games at their betting locations since 1934. William Hill’s online casino offerings were first launched in 2001. Currently, there are hundreds of casino games available online at William Hill. 

William Hill’s online casino is powered by Playtech, a highly favored technology provider for online casinos known for very good graphics and animations. 

Sports Betting

William Hill is one of the most popular sports bookies in the UK, so accordingly their online offerings also have great sports betting options. 

Players can place bets on 30 different sports including Darts, Horse racing, Baseball, Pool, Ice Hockey, Rugby League, Basketball, Cricket, NBA, NFL, and UFC. As William Hill is a United Kingdom based bookies, there is an emphasis on sports popular in the United Kingdom such as Premier League football and the European football leagues. 

There are also betting options for E-sports such as League of Legends, Halo and Dota.

Type of Games

William Hill casino offers a Sportsbook, Virtual Sports, Casino, Poker, Scratchcards, and Bingo. The non-live Casino games are divided among slots, jackpots, and table games. 

All the best known types of slots and table games are included. Players will find recognizable names in the slot machines area, such as Slots O’ Gold, the Eye of Horus, Big Bass Bonanza, Reel King and Jewel Strike. There are standard 3-reel slots, as well as 5-reel video slots

In the table games section there is just roulette and blackjack available. There are no non-live, or virtual, poker games. For each there are 7-8 different types available, each having a different twist on the standard game. 

There is also an expansive live casino area with many options for live play, games include blackjack, roulette, TV game shows, Baccarat, and Poker. They also offer roulette in some other languages like Arabic, Turkish, German, Swedish, Spanish, Norwegian and Russian. 

At William Hill Casino, there is an entire area for Drop & Win slot machines. They are similar to regular slot machine games, where each time a player spins the slots they have a chance to win a random prize. William Hill casino has hourly and daily drop prizes. The most significant prize is awarded once per week, and is won based on a leadership board. Throughout the week winnings are added up and whoever has won the most in a week wins the weekly prize. 

Who can play?

There is no demo mode available at William Hill casino. All players must make a money deposit before they can play. 

Players can use the William Hill website to access the casino. There is also desktop software available but only for Windows. Players can also use the William Hill app for mobile operating systems, available for both Android and iOS. 

In terms of nationality and national citizenship of new players, the types of games that the William Hill casino can offer varies a lot from one  national territory to the next. For example, William Hill had previously been available in Germany, but casino games were banned in Germany in October 2021, and sports betting banned in May 2022. Players in Austria cannot play Bingo or Poker but can play other casino games and bet on sports. 

William Hill casino primarily caters to players in the United Kingdom, but is currently accepting new players from countries including Argentina,  Australia, Canada, Egypt, Finland, Hungary, Ireland, Italy, Malaysia, Norway, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom. It is not available in the United States. 

Certain games, such as poker, are only available to players in the United Kingdom.

Player Experience

William Hill casino has hundreds of different slot, jackpot and casino table games in addition to sports betting. However, compared to other online casinos William Hill has fewer games on offer.  

The games on William Hill are mostly provided by Playtech and the graphics are very visually appealing and keep the slots and jackpot games exciting and engaging to play. 

When verifying a new account at William Hill casino, a player must first open an account by clicking “join” on the top right of the home page of the William Hill website. Then a player provides their country of residence and full home address and chooses which currency they will fund their account with. 

Oftentimes there is no need to verify your account or provide proof of identity. For example, in Canada, a player can sign up, deposit money and begin playing right away without providing account verification. Simply providing your current name and address is enough for William Hill to verify your identity.

Sometimes however, if the automatic process fails,  William Hill will ask a player to verify their account, and the process is similar to other online casinos. A player must upload a photocopy or photograph of their identity document. Accepted documents include passports, driver’s licenses, national ID cards, electorate cards and Citizencard in the United Kingdom. 

It takes around 24 hours to verify a player’s documents once they have been securely uploaded. 

To close the account, simply go to their “balance” page, by clicking the symbol showing their balance in the top right-hand corner of the screen. Next, select ‘Gambling Controls’/ ‘Account Controls’, then click on ‘Account Closure’, pick an account closure reason and follow the instructions on the screen. 

When closing an account, William Hill advises players  they should withdraw any remaining cash from their account before closing it. Any open bets will be honored and settled when the betting results come in. Any winnings received after their account is closed, players must contact customer service to withdraw it. 

Like most online casinos, William Hill has instructions built into all their games, a player only has to click on the “i” symbol in the bottom left of the game screen to access detailed instructions on how the game is played, and what the play lines are Return-To-Player (RTP) is expected to be.

Customer service chat is available 24/7 and there is a customer service phone line that players can also call 24 hours a day. Most players give very favorable reports about the ease and speed of the customer service at William Hill. 

Sign-up Bonuses

Like all other online casinos, William Hill offers sign-up bonuses for new players, and they offer two different bonuses that players can choose from. The first option is a 100 percent (%) match on a player’s first deposit, up to a maximum of £150 GBP. There is a minimum deposit of £35 GBP for the first option. 

The second option is for those with a lot of money to gamble with. The “high roller” bonus is a 30% match on a minimum deposit of £1,000 GBP, with an additional 75% match bonus on a second deposit, up to £100 GBP, with a minimum deposit of £35 GBP.

The playthrough necessary for withdrawing  the first option deposit bonus is 20x the bonus plus deposit. For the second option, it is 15x the bonus plus deposit. The bonus itself cannot be withdrawn. Additionally, only slots, arcade games, and scratch cards count 100 percent (%) toward meeting the wagering requirements, all other games only count very little, so in reality the sign-up bonuses are only good for playing slots. 

William Hill casino also has a loyalty reward program. Players accrue award points when they play and when they have enough, they can exchange the points for credits on their account. 

VIP Club

William Hill Casino offers a VIP club with four tiers of membership. VIP club members receive privileges such as higher exchange rate on comp points, higher table limits, faster withdrawals, and bigger bonuses.

Deposit/Withdrawal Options

Players can make their initial deposit using Visa or Mastercard, debit card, Instadebit, Skrill, paysafecard, and bank transfer. 

It is important to note that for withdrawal, the methods available will vary from country to country. Players can use their debit card to withdraw if it is on the Visa or Mastercard network. The minimum withdrawal for debit cards is £5 and can be completed in as little as 4 hours. Oftentimes, it can take 1 to 3 working days. Vida of Mastercard credit card withdrawal is available for non-UK players only. The minimum withdrawal amount is also £5.

For e-wallets, the minimum withdrawal amount is £10. Paypal is available for withdrawal in the UK, Ireland, Spain, Italy, and Gibraltar, and takes 1 working day. 

Skrill, Neteller and Eco are available only to non-UK players and the minimum withdrawal amount is only £5.

Apple Pay is available for UK players only, and the minimum withdrawal amount is £25. Also, for players in the United Kingdom, there is a debit card available from William Hill that allows you to withdraw online winnings at one of their physical locations. 

You can consult the full list of withdrawal methods available on William Hill Casino by clicking here.

Conclusion and Pros and Cons

CONS: Small selection of non-live dealer table games. There are many country restrictions and outside of the United Kingdom there are frequent game limitations. William Hill is mostly the better choice of United Kingdom based players. The layout of the navigation bar and website is a bit cluttered and confusing. 

PROS: The William Hill brand is very trusted and highly respected. William Hill also provides a reliable and secure sportsbook. Very good customer service. Wide variety of games and betting markets. All games are playable on mobile. Wide range of live dealer games. Many progressive jackpots available. Good loyalty rewards program and VIP club.