Subject: Urgent Issue – Deposit Not Credited (10 AZN)
Dear Support Team,
On 05/04/2025 at 00:54, I deposited 10 AZN into my account to play a game. However, the deposit was declined, and the amount did not return to my card nor appear in my casino balance.
It has been 2 days, and I have been repeatedly told to wait, but there has been no progress and no update regarding my funds.
I kindly request that you urgently investigate this issue and ensure that the money is credited to my balance as soon as possible.
Looking forward to your quick response.
Thank you.