PokerStars Casino Review

Accepts players from
United States the United States
Сasino Rating
43/100
Average
Trustpilot
3.0
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Welcome Bonus
100% up to $50
+ 50 Free Spins

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PokerStars
Min. deposit: €20. For the 1st deposit - up to €50 + 50FS.
GS Rank
#56 of 517
Monthly Traffic
1.1M
Popular
+2.72%
+29,354
Last 6 Months
PokerStars traffic chart
Website:
www.pokerstars.com
Localization:
Players from the United States are accepted
Website available in English
USD currency not supported
Launched in:
1998
Games:
Slots, Roulette, Table games, Video poker, Blackjack, Baccarat
Number of Slots:
1000+
Licences:
Bulgaria (NRA), Estonia (ETCB), US - Michigan (MGCB), United Kingdom (UKGC), Czech Republic (CZMF), Denmark (DGA), Italy (ADM), Portugal (SRIJ), Spain (DGOJ), Romania (ONJN), Serbia (RSGA), Greece (GSC), France (ANJ), Germany (GGL) + 11 more (less)
Game Providers (1):
Deposit Methods:
Bank, MasterCard, Visa
Minimum Deposit:
$10
Withdrawal Methods:
Bank, Visa
Minimum Withdrawal:
$20
Withdrawal Limit:
Per Month: $300,000
Support Languages:
English, Bulgarian, Czech, German, Greek, Italian, Polish, Portuguese, Spanish, Russian, Norwegian, Estonian, Danish, French, Chinese, Swedish
Livechat Support:
No
Pros:
  • Biggest Poker Brand
  • 24-hour cashouts
  • Tournaments
  • Iphone and Android Application
Cons:
  • Not Available In Certain Countries
  • Complex registration system
  • Cryptocurrencies are not accepted
  • Email verification
  • Lengthy KYC verification
  • No paypal option
UI Languages:
Chinese, Japanese, Ukrainian, Italian, Portuguese, Dutch, English, Spanish, Icelandic, Russian, French
Top Player Countries:
Brazil
Brazil
(16.76%)
Canada
Canada
(10.08%)
Mexico
Mexico
(6.1%)
Italy
Italy
(5.55%)
United States
the United States
(3.94%)

PokerStars Complaints

Stargirl203
Canada Canada
Raised: Feb 21, 2023
PokerStars — Delayed payment
Disputed amount
$835
Case status
Opened
Answers
No

To whom it may concern my email is XXX my name is Merkele Serieux, I am writing due to the fact that my withdrawal was sent to the wrong email address.

I informed the casino the other Email YYY is old and expired, but they insisted to verify this email. Now my funds have been sent to paydirect with my old email YYY and I cannot get my funds, because the company is saying it takes 7 days before the etransfer is cancelled.

I thought an etransfer can be cancelled any time especially by the company it self. I have informed the casino to contact pay direct, but pay direct says that no one has contact them.

The casino has created a case and is also doing a security check its been 1 day and next morning witch is today and I have not heard from the casino witch they said they would via email me.

Everytime I ask them about my case they keep saying they will email me and never do. All I'm asking for is my funds to be sent to me directly to my email witch is XXX I have never had any problems with other online casinos before they always used XXX witch is right.

I deposited well and played fair.

Thank you Merkele Serieux.

Badboybill27
United States the United States
Raised: Jan 14, 2023
PokerStars — Software glitch
Disputed amount
500$ to 1000$
Case status
Opened
Answers
No

Hello my name is William Bauder and I have been trying to get this platform to help me understand what is the problem. The platform has bubble changing my account and with it's glitching and blacking out when I am about to win over and over again that is in the casino. Now in the Poker side of the game the other players know what I have and the cards I have and can not be beaten. As they always get face card's and just is not wright. So can someone please help me with . Thanks.

Casino Availability Map

Available (15)
Restricted (234)
Bulgaria, Canada, the Czech Republic, Denmark, Estonia, France, Germany, Greece, Italy, Romania, Serbia, Sierra Leone, Spain, the United Kingdom, the United States + more (less)
Saint Barthélemy, Cabo Verde, Djibouti, the Maldives, Suriname, Thailand, Costa Rica, Cocos (Keeling) Islands, Lebanon, the Dominican Republic, Åland Islands, Anguilla, Nigeria, the Netherlands, Austria, Israel, Northern Mariana Islands, the United Arab Emirates, Montserrat, Hong Kong, Pakistan, Rwanda, Ireland, the Gambia, the Comoros, Burkina Faso, Guernsey, Brazil, Honduras, Kazakhstan, Albania, Curaçao, Kyrgyzstan, Iran, Malta, Slovenia, Turkmenistan, Côte d'Ivoire, Faroe Islands, Zimbabwe, Vatican, Sudan, Kuwait, Qatar, Panama, French Guiana, San Marino, North Korea, Timor-Leste, Equatorial Guinea, Afghanistan, Trinidad and Tobago, Hungary, Mexico, Dominica, Svalbard and Jan Mayen, Viet Nam, Kenya, South Sudan, Türkiye, Colombia, Niger, Argentina, Gabon, Lesotho, Belgium, Tokelau, Samoa, Antigua and Barbuda, South Korea, Palau, Antarctica, Bangladesh, Tuvalu, Uruguay, the Seychelles, Madagascar, Niue, Angola, Tunisia, Iceland, Mozambique, Russian Federation, Ukraine, China, Sri Lanka, South Georgia and the South Sandwich Islands, Mauritania, Guinea-Bissau, Greenland, Norfolk Island, Martinique, Croatia, Myanmar, Chad, Sint Maarten, British Virgin Islands, Uganda, Guinea, Saint Pierre and Miquelon, Venezuela, Cook Islands, Nauru, Guam, the Federated States of Micronesia, Poland, New Zealand, Senegal, Haiti, South Africa, Caribbean Netherlands, United States Minor Outlying Islands, Brunei Darussalam, Monaco, Grenada, Mauritius, El Salvador, Ecuador, Cyprus, North Macedonia, Somalia, Laos, Sweden, the Bahamas, Bosnia and Herzegovina, Oman, Saudi Arabia, Paraguay, Azerbaijan, Georgia, Saint Kitts and Nevis, Benin, Switzerland, Palestine, Mali, Papua New Guinea, Montenegro, the Republic of the Congo, Cuba, Ethiopia, Malawi, the Marshall Islands, Sao Tome and Principe, Latvia, Norway, Vanuatu, Réunion, Cambodia, Finland, Libya, Morocco, Malaysia, Indonesia, Tonga, Tanzania, Aruba, Mayotte, Belarus, Lithuania, Armenia, Pitcairn, Japan, Saint Helena, Ascension and Tristan da Cunha, Liberia, Burundi, British Indian Ocean Territory, Namibia, American Samoa, French Polynesia, the Solomon Islands, Portugal, Guyana, India, Luxembourg, Togo, New Caledonia, Cayman Islands, Nepal, Slovakia, the Philippines, Turks and Caicos Islands, Taiwan, Falkland Islands (Malvinas), Jamaica, Peru, Belize, Andorra, Bolivia, Botswana, Gibraltar, Singapore, Syrian Arab Republic, Tajikistan, Algeria, Heard Island and McDonald Islands, Cameroon, Saint Vincent and the Grenadines, Macao, Puerto Rico, Bermuda, Uzbekistan, Bahrain, Yemen, Guatemala, Isle of Man, Saint Lucia, Chile, the Central African Republic, Wallis and Futuna, Liechtenstein, U.S. Virgin Islands, Fiji, Saint Martin, Bhutan, Kiribati, Mongolia, Eritrea, Egypt, Eswatini, Iraq, the Democratic Republic of the Congo, Barbados, Zambia, Western Sahara, French Southern Territories, Guadeloupe, Jersey, Moldova, Bouvet Island, Australia, Nicaragua, Jordan, Ghana, Christmas Island + more (less)
Afghanistan Angola Albania United Arab Emirates Argentina Argentina Armenia Antarctica Antarctica Australia Australia Austria Azerbaijan Burundi Belgium Benin Burkina Faso Bangladesh Bulgaria Bahamas Bahamas Bahamas Bahamas Bahamas Bosnia and Herzegovina Belarus Belize Bolivia, Plurinational State of Brazil Brunei Darussalam Bhutan Botswana Central African Republic Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Switzerland Chile Chile China China Côte d'Ivoire Cameroon Congo, The Democratic Republic of the Congo Colombia Comoros Costa Rica Cuba Cyprus Czechia Germany Djibouti Dominica Denmark Denmark Dominican Republic Algeria Ecuador Ecuador Egypt Eritrea Spain Spain Spain Spain Spain Estonia Ethiopia Finland Fiji France France Gabon United Kingdom United Kingdom Georgia Ghana Guinea Guadeloupe Gambia Guinea-Bissau Equatorial Guinea Greece Greece Grenada Greenland Guatemala French Guiana Guyana Honduras Croatia Haiti Hungary Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia India Ireland Iran, Islamic Republic of Iraq Iceland Israel Italy Italy Italy Jamaica Jordan Japan Japan Japan Japan Kazakhstan Kenya Kyrgyzstan Cambodia Korea, Republic of Kuwait Lao People's Democratic Republic Lebanon Liberia Libya Sri Lanka Lesotho Lithuania Latvia Morocco Moldova, Republic of Madagascar Maldives Mexico North Macedonia Mali Malta Myanmar Montenegro Mongolia Mozambique Mauritania Martinique Mauritius Malawi Malaysia Malaysia Mayotte Namibia New Caledonia Niger Nigeria Nicaragua Netherlands Norway Nepal New Zealand New Zealand Oman Pakistan Panama Peru Philippines Philippines Philippines Philippines Philippines Philippines Philippines Papua New Guinea Poland Puerto Rico Korea, Democratic People's Republic of Portugal Portugal Paraguay Qatar Réunion Romania Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Rwanda Saudi Arabia Sudan Senegal Sierra Leone El Salvador Somalia Somalia Serbia South Sudan Suriname Slovakia Slovenia Sweden Eswatini Seychelles Seychelles Seychelles Syrian Arab Republic Chad Togo Thailand Tajikistan Turkmenistan Timor-Leste Tunisia Türkiye Taiwan, Province of China Tanzania, United Republic of Uganda Ukraine Uruguay United States United States United States United States United States United States United States Uzbekistan Venezuela, Bolivarian Republic of Viet Nam Yemen South Africa Zambia Zimbabwe
Reviewed by: Anton Zlov
Casino Expert · Fact Checker

Anything incorrect or missing?

First published: Sep 23, 2019
Last updated: Oct 30, 2025

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