PokerStars Review

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PokerStars, one of the most popular and longstanding online poker platforms, has been both praised and criticized by players over the years. Here's a look at what some users are saying based on their experiences.

Pros:

  1. Safety and Security: PokerStars is often considered one of the safest online poker sites in terms of player funds and account security. It is widely recognized for its strong security protocols and reliable financial management. The platform is trusted by players globally, with the backing of the largest international poker community. Many players agree that PokerStars is unlikely to engage in any cheating or fraud because it has the most to lose from such actions.

  2. Advanced Tools: PokerStars integrates well with third-party poker tracking software, like PokerTracker 4. This is a big plus for serious players who wish to track their hand histories, analyze their gameplay, and improve their strategy.

  3. Wide Range of Games and Tournaments: The platform offers a variety of poker games and tournaments, from cash games to satellite events. The latter, such as low-stakes satellites, are a popular choice for players looking to win big with a small investment. Players can participate in these satellites for as low as $0.10 and potentially win larger tickets for $11 events.

Cons:

  1. Algorithm and Deck Manipulation Claims: A significant portion of players feel that PokerStars' algorithms are rigged to ensure continuous action and make the game more attractive to casual players. Many report a high frequency of "bad beats" and statistically improbable hands, leading some to believe that the software manipulates the deck to ensure weaker players occasionally win, keeping them engaged. This can make playing on the site feel frustrating, especially for those who expect fair competition.

  2. Account Restrictions and Withdrawals Issues: Several users have reported issues with account restrictions and difficulties accessing their funds. After making a deposit or winning a decent sum, many have had their accounts flagged for "verification" and have faced long delays in withdrawing their money. This has led to accusations of the platform engaging in questionable practices, especially when accounts are blocked after players start winning.

  3. Tough Competition: PokerStars is not the softest platform for players looking for easy wins. While the site offers games at various stakes, many players find that the competition, especially at higher stakes, is incredibly tough. This can be discouraging for grinders who expect to find easy games or weaker players.

  4. Reputation Issues: Despite its strong reputation for security, PokerStars has earned a bad reputation among some players due to its handling of accounts and suspicious software behavior. Some feel that the platform's focus is more on creating an environment for casual players rather than providing a fair and competitive experience for seasoned poker professionals.

Conclusion:

Many players express disbelief at the consistency of their bad luck, often pointing out that despite following optimal poker strategy, they encounter frequent instances where their premium hands are beaten by unlikely draws or weak hands. One common theme is players losing with strong hands like AA or KK, often to improbable hands such as flushes or straight draws. Some go as far as to claim that PokerStars is rigged, suggesting that the platform is designed to encourage loose, aggressive play, rewarding bad players and ensuring action-packed hands to increase rake.

A number of players argue that the site's random number generator (RNG) may not be as random as it appears, citing experiences where they can predict certain outcomes or consistently lose to runner-runner hands. Some also suggest that PokerStars manipulates game outcomes in tournaments to keep things moving, offering hands that lead to more dramatic swings and quicker play.

On the other hand, there are players who believe that such frustrations are simply a result of variance and that the site isn't rigged, but rather a reflection of the volatility inherent in poker. These players encourage others to analyze their play for leaks and to understand that bad beats are part of the game.

In general, there is a mix of skepticism and defensiveness, with some claiming PokerStars is a scam and others pointing out that it's simply a tough, competitive environment where variance can play a significant role in short-term results.

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Monthly Traffic 416,658 #267 of 899
Website www.pokerstars.uk
Opened Since 1998
Accepts your Geo
United Kingdom Yes
United Kingdom
Accepts Crypto No
Payment Card verification No
ID verification for cashout Yes
Min Deposit £10
Monthly withdrawal limit £300,000
Max Bet on slots £300
Max Bet on roulette £500
Max Bet on blackjack £400
Number of Slots 1000+
Number of game providers 1
Live Dealer Games No
Allows VPN No

PokerStars Bonuses

PokerStars
Up to €50+50FS
Get Bonus
Minimum deposit: £20
Min. deposit: €20. For the 1st deposit - up to €50 + 50FS.
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Welcome Package

Casino Availability Map

Available (5)
Restricted (244)
Bulgaria, Czechia, Denmark, Estonia, United Kingdom
Kenya, Tuvalu, Cabo Verde, Samoa, Israel, Dominican Republic, Korea, Democratic People's Republic of, Chad, El Salvador, Réunion, Cayman Islands, Costa Rica, Togo, Afghanistan, Poland, Azerbaijan, Brazil, Indonesia, Virgin Islands, British, Malta, Philippines, Kazakhstan, Syrian Arab Republic, Gambia, Haiti, Kuwait, Bahrain, Guinea, Russian Federation, Mauritius, Papua New Guinea, Yemen, Nepal, Virgin Islands, U.S., Belize, Uruguay, Luxembourg, Holy See (Vatican City State), Åland Islands, Slovenia, Jersey, Saudi Arabia, Northern Mariana Islands, French Southern Territories, Portugal, Dominica, Mauritania, Kyrgyzstan, India, Armenia, Comoros, Niger, Sierra Leone, Ghana, Canada, Iran, Islamic Republic of, Liechtenstein, Paraguay, Thailand, Cocos (Keeling) Islands, Bouvet Island, Finland, Barbados, Tajikistan, Georgia, Kiribati, Malawi, Belarus, South Africa, Austria, Tunisia, Ukraine, Mozambique, China, Anguilla, Christmas Island, Algeria, Viet Nam, Slovakia, Uganda, Trinidad and Tobago, Eswatini, Cambodia, French Polynesia, Jamaica, Isle of Man, Vanuatu, Central African Republic, Myanmar, Congo, Wallis and Futuna, Honduras, Bonaire, Sint Eustatius and Saba, Guernsey, Antigua and Barbuda, Netherlands, Pakistan, Saint Martin (French part), Zimbabwe, Palau, Guinea-Bissau, Cyprus, Svalbard and Jan Mayen, Italy, Belgium, Monaco, Saint Vincent and the Grenadines, Madagascar, Faroe Islands, Western Sahara, Qatar, Sweden, Bolivia, Plurinational State of, Chile, Switzerland, Hong Kong, Turks and Caicos Islands, Gibraltar, Norfolk Island, Saint Barthélemy, Malaysia, Nicaragua, Macao, Greece, Fiji, Heard Island and McDonald Islands, Cuba, Côte d'Ivoire, Botswana, Palestine, State of, Aruba, Djibouti, Puerto Rico, New Zealand, Morocco, Türkiye, United States Minor Outlying Islands, Namibia, Albania, Antarctica, Tanzania, United Republic of, Guatemala, Sri Lanka, Benin, Burkina Faso, Tonga, Sint Maarten (Dutch part), Rwanda, Somalia, Hungary, Australia, Turkmenistan, Korea, Republic of, Moldova, Republic of, Maldives, Mayotte, Liberia, Bangladesh, Cook Islands, Sao Tome and Principe, Japan, Curaçao, Norway, Tokelau, Iraq, Senegal, Saint Lucia, Angola, Lebanon, Montserrat, Germany, Martinique, Marshall Islands, Guadeloupe, Mexico, Libya, Falkland Islands (Malvinas), Bahamas, Lithuania, Suriname, Pitcairn, Zambia, Guam, Guyana, Uzbekistan, Bermuda, Peru, Grenada, Eritrea, France, United States, Micronesia, Federated States of, Solomon Islands, Lao People's Democratic Republic, British Indian Ocean Territory, Timor-Leste, Ecuador, Lesotho, Bhutan, Egypt, Panama, Colombia, Sudan, Jordan, North Macedonia, Venezuela, Bolivarian Republic of, Montenegro, Argentina, Congo, The Democratic Republic of the, Serbia, Mongolia, United Arab Emirates, Cameroon, Andorra, Ethiopia, French Guiana, Nigeria, Bosnia and Herzegovina, Croatia, Saint Pierre and Miquelon, Singapore, New Caledonia, Iceland, Ireland, Saint Kitts and Nevis, Nauru, Greenland, Equatorial Guinea, Mali, Spain, Niue, Latvia, South Georgia and the South Sandwich Islands, Oman, Saint Helena, Ascension and Tristan da Cunha, San Marino, American Samoa, Burundi, Brunei Darussalam, Gabon, Taiwan, Province of China, Romania, Seychelles, South Sudan + more
Afghanistan Angola Albania United Arab Emirates Argentina Argentina Armenia Antarctica Antarctica Australia Australia Austria Azerbaijan Burundi Belgium Benin Burkina Faso Bangladesh Bulgaria Bahamas Bahamas Bahamas Bahamas Bahamas Bosnia and Herzegovina Belarus Belize Bolivia, Plurinational State of Brazil Brunei Darussalam Bhutan Botswana Central African Republic Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Switzerland Chile Chile China China Côte d'Ivoire Cameroon Congo, The Democratic Republic of the Congo Colombia Comoros Costa Rica Cuba Cyprus Czechia Germany Djibouti Dominica Denmark Denmark Dominican Republic Algeria Ecuador Ecuador Egypt Eritrea Spain Spain Spain Spain Spain Estonia Ethiopia Finland Fiji France France Gabon United Kingdom United Kingdom Georgia Ghana Guinea Guadeloupe Gambia Guinea-Bissau Equatorial Guinea Greece Greece Grenada Greenland Guatemala French Guiana Guyana Honduras Croatia Haiti Hungary Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia India Ireland Iran, Islamic Republic of Iraq Iceland Israel Italy Italy Italy Jamaica Jordan Japan Japan Japan Japan Kazakhstan Kenya Kyrgyzstan Cambodia Korea, Republic of Kuwait Lao People's Democratic Republic Lebanon Liberia Libya Sri Lanka Lesotho Lithuania Latvia Morocco Moldova, Republic of Madagascar Maldives Mexico North Macedonia Mali Malta Myanmar Montenegro Mongolia Mozambique Mauritania Martinique Mauritius Malawi Malaysia Malaysia Mayotte Namibia New Caledonia Niger Nigeria Nicaragua Netherlands Norway Nepal New Zealand New Zealand Oman Pakistan Panama Peru Philippines Philippines Philippines Philippines Philippines Philippines Philippines Papua New Guinea Poland Puerto Rico Korea, Democratic People's Republic of Portugal Portugal Paraguay Qatar Réunion Romania Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Rwanda Saudi Arabia Sudan Senegal Sierra Leone El Salvador Somalia Somalia Serbia South Sudan Suriname Slovakia Slovenia Sweden Eswatini Seychelles Seychelles Seychelles Syrian Arab Republic Chad Togo Thailand Tajikistan Turkmenistan Timor-Leste Tunisia Türkiye Taiwan, Province of China Tanzania, United Republic of Uganda Ukraine Uruguay United States United States United States United States United States United States United States Uzbekistan Venezuela, Bolivarian Republic of Viet Nam Yemen South Africa Zambia Zimbabwe

Casino Details

Services

Poker, Casino

Languages

English, Dutch, Spanish, French, Icelandic, Italian, Portuguese, Russian, Ukrainian, Chinese, Japanese + more

Support Languages

English, Bulgarian, Czech, German, Greek, Italian, Polish, Portuguese, Spanish, Russian, Norwegian, Estonian, Danish, French, Chinese, Swedish + more

Support Phone Number

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Pros

  • Biggest Poker Brand
  • 24-hour cashouts
  • Tournaments
  • Iphone and Android Application

Cons

  • Not Available In Certain Countries
  • Complex registration system
  • Cryptocurrencies are not accepted
  • Email verification
  • Lengthy KYC verification
  • No paypal option

Game Library Insights

Total Games

1000+

Bet Limits

  • Slots:  max. 300 GBP
  • Roulette:  max. 500 GBP
  • Blackjack:  max. 400 GBP

Providers (1)

Air Dice

Deposit/Withdrawal Summary

Minimum Deposit

£10

Minimum Withdrawal

£20

Deposit Methods

Visa, MasterCard, Electronic Transfer

Withdrawal Methods

Electronic Transfer, Visa

Currencies

GBP

Cash out times

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Withdrawal Limits

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Methods Limits

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PokerStars
PokerStars Play

PokerStars Complaints

Submit a Complaint
Stargirl203
CanadaCanada
Raised: Feb 22, 2023
PokerStars — Delayed payment
Disputed amount
$1158.75 Cad
Case status
Opened
Answers
No
Badboybill27
United StatesUnited States
Raised: Jan 14, 2023
PokerStars — Software glitch
Disputed amount
$500$ to 1000$
Case status
Opened
Answers
No
Last updated: April 15, 2025 Anything incorrect or missing?