PokerStars Review

Accepts players from
United Kingdom the United Kingdom
Visit Site

Scan to visit

PokerStars
GS Rank
#168 of 996
Monthly Traffic
1.1M
Popular
PokerStars traffic chart
+14.27%
+134,564
Website:
www.pokerstars.com
Rating:
43/100
Opened Since:
1998
Services:
Poker, Casino
Number of Slots:
1000+
Licences:
Game Providers:
Payment Methods:
Bank, MasterCard, Visa
Top Player Countries:
Brazil
Brazil
(14.31%)
Canada
Canada
(10.39%)
Italy
Italy
(6.81%)
Mexico
Mexico
(6.4%)
Austria
Austria
(3.73%)
Pros:
  • Biggest Poker Brand
  • 24-hour cashouts
  • Tournaments
  • Iphone and Android Application
Cons:
  • Not Available In Certain Countries
  • Complex registration system
  • Cryptocurrencies are not accepted
  • Email verification
  • Lengthy KYC verification
  • No paypal option

PokerStars Complaints

Stargirl203
CanadaCanada
Raised: Feb 21, 2023
PokerStars — Delayed payment
Disputed amount
$835
Case status
Opened
Answers
No

To whom it may concern my email is XXX my name is Merkele Serieux, I am writing due to the fact that my withdrawal was sent to the wrong email address.

I informed the casino the other Email YYY is old and expired, but they insisted to verify this email. Now my funds have been sent to paydirect with my old email YYY and I cannot get my funds, because the company is saying it takes 7 days before the etransfer is cancelled.

I thought an etransfer can be cancelled any time especially by the company it self. I have informed the casino to contact pay direct, but pay direct says that no one has contact them.

The casino has created a case and is also doing a security check its been 1 day and next morning witch is today and I have not heard from the casino witch they said they would via email me.

Everytime I ask them about my case they keep saying they will email me and never do. All I'm asking for is my funds to be sent to me directly to my email witch is XXX I have never had any problems with other online casinos before they always used XXX witch is right.

I deposited well and played fair.

Thank you Merkele Serieux.

Badboybill27
United StatesUnited States
Raised: Jan 14, 2023
PokerStars — Software glitch
Disputed amount
$500$ to 1000$
Case status
Opened
Answers
No

Hello my name is William Bauder and I have been trying to get this platform to help me understand what is the problem. The platform has bubble changing my account and with it's glitching and blacking out when I am about to win over and over again that is in the casino. Now in the Poker side of the game the other players know what I have and the cards I have and can not be beaten. As they always get face card's and just is not wright. So can someone please help me with . Thanks.

Casino Availability Map

Available (15)
Restricted (234)
Bulgaria, Canada, Czechia, Denmark, Estonia, France, Germany, Greece, Italy, Romania, Serbia, Sierra Leone, Spain, United Kingdom, United States + more (less)
Botswana, Haiti, Gabon, Mexico, Aruba, Guernsey, Jersey, Portugal, Congo, Australia, Singapore, British Indian Ocean Territory, Eswatini, Moldova, Republic of, Liberia, Bhutan, Morocco, Yemen, Pitcairn, Cayman Islands, Macao, New Caledonia, Malawi, Malta, Chile, Poland, Iraq, Grenada, Mauritius, Tajikistan, Cyprus, Paraguay, Faroe Islands, Cabo Verde, Qatar, Saint Lucia, Tunisia, Benin, Belgium, Norway, New Zealand, Gambia, Austria, Saint Pierre and Miquelon, Fiji, South Sudan, Indonesia, Bolivia, Plurinational State of, Brunei Darussalam, Sudan, Gibraltar, Montenegro, Holy See (Vatican City State), Réunion, French Polynesia, Israel, Equatorial Guinea, Bahrain, Heard Island and McDonald Islands, Uzbekistan, Myanmar, Namibia, Nigeria, Bouvet Island, Montserrat, Comoros, Croatia, South Africa, Lao People's Democratic Republic, Nepal, Lesotho, India, Uganda, Togo, Timor-Leste, United States Minor Outlying Islands, Albania, China, Saint Vincent and the Grenadines, Senegal, Viet Nam, Samoa, Cuba, North Macedonia, Northern Mariana Islands, Svalbard and Jan Mayen, Algeria, Netherlands, Virgin Islands, British, Vanuatu, Cameroon, Puerto Rico, Sao Tome and Principe, Palau, Niger, San Marino, Antarctica, Saint Helena, Ascension and Tristan da Cunha, Mozambique, Panama, Zimbabwe, Korea, Democratic People's Republic of, Tuvalu, Kiribati, Guadeloupe, Ethiopia, Armenia, Seychelles, Antigua and Barbuda, Peru, Azerbaijan, Korea, Republic of, Rwanda, Slovenia, Falkland Islands (Malvinas), Djibouti, Christmas Island, Western Sahara, Bonaire, Sint Eustatius and Saba, Kazakhstan, Switzerland, Saint Martin (French part), Papua New Guinea, Slovakia, Luxembourg, Cambodia, Saint Kitts and Nevis, Congo, The Democratic Republic of the, Liechtenstein, Oman, Greenland, Andorra, Georgia, Iceland, American Samoa, Pakistan, Guinea, Sweden, Iran, Islamic Republic of, Colombia, Latvia, Monaco, Marshall Islands, Barbados, Ukraine, French Guiana, Russian Federation, Japan, Egypt, Guatemala, Malaysia, Afghanistan, Bangladesh, Thailand, El Salvador, Maldives, Saint Barthélemy, Burkina Faso, Venezuela, Bolivarian Republic of, French Southern Territories, Suriname, Jordan, Belize, Mali, Türkiye, Somalia, Mauritania, South Georgia and the South Sandwich Islands, Norfolk Island, Nicaragua, Bermuda, Burundi, Philippines, Palestine, State of, Sri Lanka, Virgin Islands, U.S., Saudi Arabia, Sint Maarten (Dutch part), Tanzania, United Republic of, Kyrgyzstan, Guyana, Kenya, Martinique, Tonga, Ghana, Mayotte, Angola, Dominica, Uruguay, Zambia, Ecuador, Chad, Turkmenistan, Belarus, Lebanon, Trinidad and Tobago, Micronesia, Federated States of, Isle of Man, Åland Islands, Libya, Finland, Curaçao, Costa Rica, Ireland, Argentina, Bahamas, Niue, Wallis and Futuna, Solomon Islands, Guinea-Bissau, Taiwan, Province of China, Eritrea, Bosnia and Herzegovina, Cocos (Keeling) Islands, Anguilla, Côte d'Ivoire, Honduras, Tokelau, Syrian Arab Republic, Dominican Republic, Guam, Madagascar, Jamaica, Hong Kong, Kuwait, Brazil, Hungary, United Arab Emirates, Nauru, Cook Islands, Mongolia, Lithuania, Turks and Caicos Islands, Central African Republic + more (less)
Afghanistan Angola Albania United Arab Emirates Argentina Argentina Armenia Antarctica Antarctica Australia Australia Austria Azerbaijan Burundi Belgium Benin Burkina Faso Bangladesh Bulgaria Bahamas Bahamas Bahamas Bahamas Bahamas Bosnia and Herzegovina Belarus Belize Bolivia, Plurinational State of Brazil Brunei Darussalam Bhutan Botswana Central African Republic Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Switzerland Chile Chile China China Côte d'Ivoire Cameroon Congo, The Democratic Republic of the Congo Colombia Comoros Costa Rica Cuba Cyprus Czechia Germany Djibouti Dominica Denmark Denmark Dominican Republic Algeria Ecuador Ecuador Egypt Eritrea Spain Spain Spain Spain Spain Estonia Ethiopia Finland Fiji France France Gabon United Kingdom United Kingdom Georgia Ghana Guinea Guadeloupe Gambia Guinea-Bissau Equatorial Guinea Greece Greece Grenada Greenland Guatemala French Guiana Guyana Honduras Croatia Haiti Hungary Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia India Ireland Iran, Islamic Republic of Iraq Iceland Israel Italy Italy Italy Jamaica Jordan Japan Japan Japan Japan Kazakhstan Kenya Kyrgyzstan Cambodia Korea, Republic of Kuwait Lao People's Democratic Republic Lebanon Liberia Libya Sri Lanka Lesotho Lithuania Latvia Morocco Moldova, Republic of Madagascar Maldives Mexico North Macedonia Mali Malta Myanmar Montenegro Mongolia Mozambique Mauritania Martinique Mauritius Malawi Malaysia Malaysia Mayotte Namibia New Caledonia Niger Nigeria Nicaragua Netherlands Norway Nepal New Zealand New Zealand Oman Pakistan Panama Peru Philippines Philippines Philippines Philippines Philippines Philippines Philippines Papua New Guinea Poland Puerto Rico Korea, Democratic People's Republic of Portugal Portugal Paraguay Qatar Réunion Romania Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Rwanda Saudi Arabia Sudan Senegal Sierra Leone El Salvador Somalia Somalia Serbia South Sudan Suriname Slovakia Slovenia Sweden Eswatini Seychelles Seychelles Seychelles Syrian Arab Republic Chad Togo Thailand Tajikistan Turkmenistan Timor-Leste Tunisia Türkiye Taiwan, Province of China Tanzania, United Republic of Uganda Ukraine Uruguay United States United States United States United States United States United States United States Uzbekistan Venezuela, Bolivarian Republic of Viet Nam Yemen South Africa Zambia Zimbabwe

Remember: the house always has the edge. Treat gambling as fun, not income. Luck can change in a moment — play moderately, wisely, and never beyond your means.

PokerStars
PokerStars Visit Site
Reviewed by: Anton Zlov
Casino Expert · Fact Checker

Anything incorrect or missing?

or casino not accept players from the United Kingdom

First published: Sep 23, 2019
Last updated: Oct 30, 2025