MrQ Casino
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In the world of online casinos, MrQ shines as a reliable platform, especially for UK players. Unlike others, MrQ not only promises but delivers swift payouts, ensuring funds hit your account within an hour of winning—a rare feat in the industry.
MrQ boasts an elegant array of games, with a focus on popular UK slot titles and multiple bingo rooms. The casino's modern layout ensures easy navigation, providing an excellent gaming experience for UK players.
MrQ has made a lasting impression, securing a spot in the top 5 gambling platforms. Its consistency in payouts and a dynamic mix of games have charmed UK audiences.
While customer support is friendly and efficient, it's important to note that it's not available 24/7. However, the responsive support team promptly addresses inquiries, ensuring a positive gaming experience for UK players.
While MrQ's welcome bonus is good, there's room for improvement. Commendably, they offer free spins with zero wagering requirements. Yet, introducing a match bonus could attract more UK customers, providing a more enticing incentive.
In summary, MrQ Casino earns accolades for its swift payouts, diverse game selection catering to UK tastes, and overall reliability. While the welcome bonus could be enhanced, the casino's dynamism and consistency make it a strong contender for UK players seeking an electrifying gaming experience.
I am writing to you to raise an issue about: Online Gambling
The issue that I have experienced was: I opened a account with Mr Q giving the correct details I played on a few games and won £500 so I withdrew it then went onto chat because I couldn’t log into my emails to track my withdrawal and I spoke to someone called Jane who asked me to go back into chat later to see if my email adress had updated as the email adress registered on the account I couldn’t access due to forgetting my password I tried to re set it but it wouldn’t let me so later on I was trying to log on to my mr Q account and it wouldn’t let me then I noticed they had given me my deposit back but not the £500 I won I emailed them and they said I’m registered with gamstop and are not going to give me my winnings I’ve explained to them that I registered with gamstop years ago to my knowledge should be up by now and not only that if that was the case they 1 shouldn’t of let me have an account 2 let me deposit and 3 let me win a lot of money and then not give me my winnings I want this sorting because I’ve sent over all i’d documents I’ve registered with all the correct details and I have been treated unfairly
It occurred on: 2023-07-07
Hi Candice,
I have spoken with our Customer Experience team and they have replied to say they have received your email and a member of the team will be dealing with the issue shortly. Apologies and thanks for getting in touch.
The MrQ Team
I have not played this site in a while, but today I logged in to mr q and play fishing frenzy the big catch megaways. I played £135 in 20p and 40p spins and it cut me out… I played again with another £80 totalling to £215, and never got a chance at the feature once, I don’t think this is fair…. That’s over 1,000 spins and not one time do I get the scatters, this is not random numbers generator… it is just robbery as anytime i believe the scatters were due to drop, the reels would so go all stuttery snd reset.
Iv deposited but loads didn't go through but have come put of the bank