20 Free Spins with your first deposit
Yes
I've played in most casinos, promising to pay out promptly and fast but with distinctive failure. They only mention it to get you over the line and register. I'm delighted to meet one casino that actually means it. I was lucky to win some cash, and I had the funds in my account within an hour. Electric! No casino has impressed me in recent times as MrQ has. They're a stick of dynamite.
They have an elegant range of games available, with most of my favorite slot titles well-represented. They also have multiple bingo rooms, which is an excellent mix of games to have in your repertoire among other live casino and table games. The casino has a modern and simple layout that's easy to navigate and locate your desired games.
The customer support is friendly and ready to help but not available 24/7. It's limited to a few hours, but it's not a big deal for me since I rarely contact them. This is the first casino I've won repeatedly, and it has charmed its way into my top 5 gambling list.
Their welcome bonus is good, but they can do much better. They offer free spins subject to zero wagering requirements- That's epic. But a match bonus would go a long way in attracting more customers. A big thumbs up to the casino- I highly put in a good word for the casino.
United Kingdom
I am writing to you to raise an issue about: Online Gambling
The issue that I have experienced was: I opened a account with Mr Q giving the correct details I played on a few games and won £500 so I withdrew it then went onto chat because I couldn’t log into my emails to track my withdrawal and I spoke to someone called Jane who asked me to go back into chat later to see if my email adress had updated as the email adress registered on the account I couldn’t access due to forgetting my password I tried to re set it but it wouldn’t let me so later on I was trying to log on to my mr Q account and it wouldn’t let me then I noticed they had given me my deposit back but not the £500 I won I emailed them and they said I’m registered with gamstop and are not going to give me my winnings I’ve explained to them that I registered with gamstop years ago to my knowledge should be up by now and not only that if that was the case they 1 shouldn’t of let me have an account 2 let me deposit and 3 let me win a lot of money and then not give me my winnings I want this sorting because I’ve sent over all i’d documents I’ve registered with all the correct details and I have been treated unfairly
It occurred on: 2023-07-07
Hi Candice,
I have spoken with our Customer Experience team and they have replied to say they have received your email and a member of the team will be dealing with the issue shortly. Apologies and thanks for getting in touch.
The MrQ Team
United Kingdom
I have not played this site in a while, but today I logged in to mr q and play fishing frenzy the big catch megaways. I played £135 in 20p and 40p spins and it cut me out… I played again with another £80 totalling to £215, and never got a chance at the feature once, I don’t think this is fair…. That’s over 1,000 spins and not one time do I get the scatters, this is not random numbers generator… it is just robbery as anytime i believe the scatters were due to drop, the reels would so go all stuttery snd reset.
United Kingdom
Iv deposited but loads didn't go through but have come put of the bank
United Kingdom are accepted
