How to Get an Online Casino Refund

Getting a refund from a casino can be pretty straightforward if you made a deposit and instantly regretted it. However, attempting to get a refund after playing and losing your money is difficult, bordering impossible. We explore the different situations where it may be technically possible to get a casino refund for a legitimate claim and the things to avoid in the process.

Can I Get a Refund from a Casino? – The Facts

Let’s get this straight from the start. Getting a casino refund is not easy. You are, however, fully entitled to withdraw money from your casino account at any time. So if you made a casino deposit and decided to cancel it for whatever reason, you may. 

Casino withdrawals are pretty straightforward. Be aware that there may be limits on the amount you can withdraw at any one time. Also, any licensed casino will want you to prove who you are before authorising the release of funds. This process is intended to prevent unauthorised withdrawals and chargeback claims. Providing you are who you say you are, a casino withdrawal should be in your account within one to three days, depending on the casino’s policy.

If you have deposited cash, lost it and want to claim an online casino refund, expect the online casino operator to reject the claim for any reason. However, doesn’t mean that there aren’t avenues to pursue where you may feel legitimately cheated. But you should expect it to be difficult.

Recommended Cashback Casino List

Some casinos offer cashback on casino losses. Here are a few of the best cashback casinos that accept players from the country where you reside.

Only for United Kingdom
216 casinos found
Casino Name
Geo
Bonus
Est. Monthly Traffic
Key Features
Rank
Visit Casino
1
United Kingdom
Welcome Offer 100% up to £50
More Info +
Casino Betway
Bonus 100% up to £50
Est. monthly traffic 7,512,000 #14 of 263
Trustpilot 1.4 Reviews 15,218
Opened Since 2006
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto Yes
Number of games 500+
Number of Software Developers 5
Payment Card verification Yes
ID verification for cashout Yes
Min Deposit £10
Monthly withdrawal limit £34,000
Live Dealers Games Yes
7,512,000
  • 1300+ Games
  • 24 Hour support
  • 24 hours live chat
Rank #14 of 263 Review

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2
United Kingdom
Welcome Offer 100% up to £50 + 50 freespins on Starburst
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Casino Casino Luck [UK]
Bonus 100% up to £50 + 50 freespins on Starburst
Est. monthly traffic 13,000 #176 of 263
Trustpilot 2.4 Reviews 14
Opened Since 2011
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto No
Number of games
Number of Software Developers 7
Payment Card verification No
ID verification for cashout Yes
Min Deposit €10
Monthly withdrawal limit €7,000
Max Bet on slots €200
Max Bet on roulette €1,000
Max Bet on blackjack €200
Live Dealers Games No
13,000
  • User-friendly
  • Wide game selection
  • Generous bonuses
Rank #176 of 263 Review

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3
United Kingdom
Welcome Offer 100% up to £1000 +100 free spins Book of Dead and Starburst slots
More Info +
Casino Vegas Mobile Casino
Bonus 100% up to £1000 +100 free spins Book of Dead and Starburst slots
Est. monthly traffic 6,612 #205 of 263
Trustpilot 2.9 Reviews 3
Opened Since 2013
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto No
Number of games 800+
Number of Software Developers 22
Payment Card verification Yes
ID verification for cashout Yes
Min Deposit £10
Monthly withdrawal limit £6,000
Live Dealers Games Yes
6,612
  • Reliable and time tested
  • Legal & Legit - UKGC and MGA licenses
  • Downloadable mobile apps
Rank #205 of 263 Review

#ad. 18+. Gamble Responsibly. Begambleaware.org. Five-part welcome package $/€/£1000 + 100 Free Spins on "Book of Dead" and "Starburst" slots

4
United Kingdom
Welcome Offer UK offer: 100% up to £50 + 50 FS on Book of Dead
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Casino Swift Casino
Bonus UK offer: 100% up to £50 + 50 FS on Book of Dead
Est. monthly traffic 55,374 #118 of 263
Trustpilot 1.9 Reviews 71
Opened Since 2020
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto No
Number of games
Number of Software Developers 39
Payment Card verification No
ID verification for cashout No
Min Deposit
Monthly withdrawal limit €10,000
Max Bet on slots €150
Max Bet on roulette €2,500
Max Bet on blackjack €500
Live Dealers Games Yes
55,374
  • Amazing offers and promotions daily.
  • Have a VIP lounge.
  • Both Mobile and Desktop Supportive
Rank #118 of 263 Review

#ad. 18+. Gamble Responsibly. Begambleaware.org. 18+ | BeGambleAware.org | Play Responsibly | Min. deposit: €10. offer for the UK 100% up to £50 + 50 free spins on Book of Dead For all GEO: Check the available promos on the casino site No welcome bonus for Spain players

5
United Kingdom
Welcome Offer Up to 120% Deposit Bonus
More Info +
Casino BCgame
Bonus Up to 120% Deposit Bonus
Est. monthly traffic 5,875,000 #16 of 263
Opened Since 2017
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto Yes
Number of games 7000+
Number of Software Developers 23
Payment Card verification No
ID verification for cashout No
Min Deposit
Monthly withdrawal limit £1,000,000
Live Dealers Games Yes
5,875,000
  • Live Dealers
  • Multiple support & Assistance available
  • Support more than 60 cryptocurrencies
Rank #16 of 263 Review

#ad. 18+. Gamble Responsibly. Begambleaware.org. 1st deposit up to 120% + 100 free spins If you complete the first recharge within 7 minutes, you will get 120%, and 100% after more than 7 minutes.

6
United Kingdom
Welcome Offer 100% up to £50 + 50 Free Spins
More Info +
Casino Miami Jackpots
Bonus 100% up to £50 + 50 Free Spins
Est. monthly traffic 5,610 #212 of 263
Trustpilot 2.8 Reviews 3
Opened Since 2019
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto No
Number of games 2500+
Number of Software Developers 11
Payment Card verification No
ID verification for cashout Yes
Min Deposit £10
Monthly withdrawal limit
Max Bet on slots £200
Max Bet on roulette £200
Max Bet on blackjack £10,000
Live Dealers Games Yes
5,610
  • Legal & legit - UKGC license
  • Massive games library
  • VIP program
Rank #212 of 263 Review

#ad. 18+. Gamble Responsibly. Begambleaware.org. Bonus code: MJ100 100% up to £50 + 50 Free Spins WR of 30x Deposit + Bonus amount and 60x Free Spin winnings amount (only Slots count) within 30 days

7
United Kingdom
Welcome Offer 10 £ + 100 % up to 300 £
More Info +
Casino William Hill Casino
Bonus 10 £ + 100 % up to 300 £
Est. monthly traffic 12,950,000 #6 of 263
Trustpilot 1.8 Reviews 5,243
Opened Since 1998
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto No
Number of games 1200+
Number of Software Developers 8
Payment Card verification Yes
ID verification for cashout Yes
Min Deposit £5
Monthly withdrawal limit
Max Bet on slots £200
Max Bet on roulette £1,075
Max Bet on blackjack £350
Get Android Application
Live Dealers Games Yes
12,950,000
  • Iphone and Android Application
  • 1500+ games from more than 25 A-list game providers
  • 10 currencies to choose from
Rank #6 of 263 Review

#ad. 18+. Gamble Responsibly. Begambleaware.org.

8
United Kingdom
Welcome Offer Up to 25% Cashback - Minimum Deposit for Welcome offer 50$
More Info +
Casino Games Bitcoin
Bonus Up to 25% Cashback - Minimum Deposit for Welcome offer 50$
Est. monthly traffic 7,231 #201 of 263
Trustpilot 2.8 Reviews 17
Opened Since 2005
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto Yes
Number of games 420
Number of Software Developers 9
Payment Card verification No
ID verification for cashout No
Min Deposit $50
Monthly withdrawal limit $40,000
Live Dealers Games Yes
7,231
  • 100% Anonymous
  • Powered by Bitcoin.com
  • Trustworthy
Rank #201 of 263 Review

#ad. 18+. Gamble Responsibly. Begambleaware.org. Welcome! Enjoy flat cashback as a part of our Welcome Offer by making your first deposit. Deposit at least $50 to get 15% cashback on all slot games you play for the next 14 days! Current rate for $50 = 0.003 BTC = 0.5 BCH Welcome! Enjoy flat cashback as a part of our VIP Offer by making your first deposit. Deposit at least $2,000 to get 25% cashback on all slot games you play for the next 14 days! Current rate for $2,000 = 0.1201 BTC = 19.001 BCH

9
United Kingdom
Welcome Offer 50% up to £100
More Info +
Casino Grosvenor
Bonus 50% up to £100
Est. monthly traffic 2,340,000 #21 of 263
Trustpilot 1.8 Reviews 1,295
Opened Since 2022
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto Yes
Number of games 1000+
Number of Software Developers 4
Payment Card verification Yes
ID verification for cashout Yes
Min Deposit £5
Monthly withdrawal limit £200,000
Live Dealers Games Yes
2,340,000
  • Legal & Legit - regulated by the UKGC
  • 1000+ games in the library
  • Big casino with huge revenue
Rank #21 of 263 Review

#ad. 18+. Gamble Responsibly. Begambleaware.org. New customers by invite only. Min Deposit £20 (exc paypal). Max Bonus £30, and 100 Free Spins playable on selected games only. 30x Wagering for £30 Bonus. Max win £2000. Free Spins in cash. Full T&Cs apply

10
United Kingdom
Welcome Offer £150 + 150 Spins
More Info +
Casino Cosmic spins
Bonus £150 + 150 Spins
Est. monthly traffic 1,000 #254 of 263
Opened Since 2019
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto No
Number of games 250
Number of Software Developers 7
Payment Card verification No
ID verification for cashout No
Min Deposit £10
Monthly withdrawal limit
Live Dealers Games No
1,000
Rank #254 of 263 Review

#ad. 18+. Gamble Responsibly. Begambleaware.org. For 1st deposit of £10 or more get 50% up to £50 + 50 Free spins. 2nd deposit of £10 or more 100% up to £50 and 50 Free spins.3d £20 or more 50 Free spins.

10 / 216
4%

Casino Refund Options?

There is something incredibly disappointing about losing a significant amount of money gambling. Though confident of a positive outcome, we lose it all. In this situation, it is natural to consider the question ‘is it possible to get a casino refund’? If it is at all possible to get your money back, it would be by way of a payment chargeback. 

Chargebacks are wholly legal ways of settling disputes between customers and vendors. Frequently used by consumers of online purchases when a product received is defective, the law applies to services too when the service provided is not as described.

Clearly, this means that to have any chance of winning a casino chargeback claim, you must first prove that the service provided was not as described. And online casino will pay your money back

Best Casino Payment Methods that Support Chargebacks

Not all casino payment methods provide chargeback services. For starters, chargebacks are a service supported by the SWIFT swift system, which means that you could never claim a chargeback when depositing in Bitcoin (BTC) or any other digital currency. The very nature of blockchain technology means that you could never instigate a refund once an anonymous transfer has been made. 

Here is a list of the best casino payment methods that support chargebacks:

  • Instant Bank Transfer Casinos (Bank refund gambling)

  • Wire Transfer

  • Visa & Mastercard

  • Neteller

  • Skrill

  • PayPal (depending on location)

  • Bitcoin & Altcoins

Casino Chargebacks (Facts about online casino chargebacks)

The problem with making a successful chargeback claim is that no casino will ever guarantee you will win. The only thing they promise is the provision of casino game entertainment for real money and that you will be paid if you win. Hence, as far as casino operators are concerned, once a customer has received game entertainment and the casino pays winnings, that’s the end of their obligation.

On this basis, any chargeback claim will be automatically rejected by a financial service provider. After all, how can someone claim that they had not received the service they paid for when they already used it? 

The only possible way to overcome this argument is to prove that the service you received was faulty. That’s to make public casino complaint that the games you played were rigged and that you were playing games you had no chance at all of winning.

Rigged Casino Games (Get money back from online casino)

It is unfortunate that shady operators still exist within the casino industry and continue to fleece customers of their casino deposits with rigged games. 

If you can prove that an online casino has intentionally rigged its games, you would have a chance of getting your money back. But how do you go about proving something like this? 

Fundamentally, you would need qualifiable game statics from the servers of online casinos that may not even be in the same legal jurisdiction. Obtaining this kind of information would require a serious legal effort that would likely dwarf the money you have lost. So while it is technically possible to take this route to get a casino refund, be prepared for one hell of a fight. The likelihood of winning a case is still slim, and the financial and emotional cost of losing will likely be considerable. 

Things to Avoid when Claiming a Casino Refund

What it comes down to is this: unless you are sure that an online casino has acted fraudulently, your best course of action would be to accept your losses, learn from them and move on.

If, on the other hand, you are sure you have grounds for a case of fraud and want to take things further, there are some things you need to know right from the start how to get money back from gambling sites:

  • It would be unwise to start your case by slandering the online casino involved. Doing so will weaken your case, make you look like a bad loser, and lead to the casino operator suing you.

  • Don’t violate the casino’s terms and conditions, especially regarding deposits and withdrawals. Not abiding by published T&C’s will also work against you.

  • Take your chargeback claim to your bank or financial institution, where the deposit originated in the first instance. It is best not to make unsubstantiated allegations at this point and start from there.

  • Likely, you will be unsuccessful with a chargeback request. Should you wish to pursue further, lawyer up and get ready for a battle.

Choosing a Safe and Trusted Online Casino

Ultimately, you can remove the threat of a guaranteed financial loss and the emotional stress it entails by choosing a safe place to wager on casino games and sports betting. Gambling review sites such as the one you are on right now – gamblescope.com, take all the guesswork out of choosing a safe and trusted casino or betting platform.

Our experts and players investigate, assess, rate and review hundreds of online gambling sites to recommend the best options available to players in your country.

Search our lists of the most trusted online venues to place a wager today and never gamble more than you can afford to lose.