How to Get an Online Casino Refund

Getting a refund from a casino can be pretty straightforward if you made a deposit and instantly regretted it. However, attempting to get a refund after playing and losing your money is difficult, bordering impossible. We explore the different situations where it may be technically possible to get a casino refund for a legitimate claim and the things to avoid in the process.

Can I Get a Refund from a Casino? – The Facts

Let’s get this straight from the start. Getting a casino refund is not easy. You are, however, fully entitled to withdraw money from your casino account at any time. So if you made a casino deposit and decided to cancel it for whatever reason, you may. 

Casino withdrawals are pretty straightforward. Be aware that there may be limits on the amount you can withdraw at any one time. Also, any licensed casino will want you to prove who you are before authorising the release of funds. This process is intended to prevent unauthorised withdrawals and chargeback claims. Providing you are who you say you are, a casino withdrawal should be in your account within one to three days, depending on the casino’s policy.

If you have deposited cash, lost it and want to claim an online casino refund, expect the online casino operator to reject the claim for any reason. However, doesn’t mean that there aren’t avenues to pursue where you may feel legitimately cheated. But you should expect it to be difficult.

Recommended Cashback Casino List

Some casinos offer cashback on casino losses. Here are a few of the best cashback casinos that accept players from the country where you reside.

Only for United Kingdom
197 casinos found
Casino Name
Geo
Bonus
 
Key Features
Rank
Visit Casino
United Kingdom
Welcome Offer Bonus Up To 100 EUR/USD/CAD
More Info +
Casino Jackbit
Bonus Bonus Up To 100 EUR/USD/CAD
Traffic volume rank #101 of 473
Opened Since 2022
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto Yes
Number of games 7000+
Number of Software Developers 90
Payment Card verification No
ID verification for cashout Yes
Min Deposit
Monthly withdrawal limit €30,000
Live Dealers Games Yes
Traffic Level 255,416 Above Average traffic
Jackbit Alexa Chart
  • 24/7 support
  • A relatively simple and clean website design
  • Carefully selected games list
Rank #101 of 473 Review
United Kingdom
Welcome Offer 100% up to £100
More Info +
Casino 888 Casino
Bonus 100% up to £100
Traffic volume rank #469 of 473
Opened Since 1997
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto No
Number of games 2000+
Number of Software Developers 9
Payment Card verification Yes
ID verification for cashout Yes
Min Deposit £10
Monthly withdrawal limit
Live Dealers Games Yes
Rank #469 of 473 Review
United Kingdom
Welcome Offer 100% up to £200
More Info +
Casino Videoslots
Bonus 100% up to £200
Traffic volume rank #32 of 473
Trustpilot 1.9 Reviews 976
Opened Since 2011
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto No
Number of games 5000+
Number of Software Developers 181
Payment Card verification No
ID verification for cashout No
Min Deposit £10
Monthly withdrawal limit £50,000
Live Dealers Games Yes
Traffic Level 51,454 Very high traffic
Videoslots Alexa Chart
  • Live chat support
  • 5000+ Slots
  • Casino, Live Casino, Sportsbook
Rank #32 of 473 Review
United Kingdom
Welcome Offer 200% BONUS UP TO £300 PLUS 100 FREE SPINS
More Info +
Casino PokerStars
Bonus 200% BONUS UP TO £300 PLUS 100 FREE SPINS
Traffic volume rank #68 of 473
Trustpilot 3.0 Reviews 3
Opened Since 1998
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto No
Number of games
Number of Software Developers
Payment Card verification No
ID verification for cashout Yes
Min Deposit €20
Monthly withdrawal limit €300,000
Max Bet on slots €300
Max Bet on roulette €500
Max Bet on blackjack €400
Live Dealers Games No
Traffic Level 141,691 High traffic
PokerStars Alexa Chart
  • Biggest Poker Brand
  • 24-hour cashouts
  • Tournaments
Rank #68 of 473 Review
United Kingdom
Welcome Offer £150 + 150 Spins
More Info +
Casino Cosmic spins
Bonus £150 + 150 Spins
Traffic volume rank #289 of 473
Opened Since 2019
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto No
Number of games 250
Number of Software Developers 7
Payment Card verification No
ID verification for cashout No
Min Deposit £10
Monthly withdrawal limit
Live Dealers Games No
Traffic Level 2,074,421 Very low traffic
Cosmic spins Alexa Chart
Rank #289 of 473 Review
United Kingdom
Welcome Offer 100% up to £50
More Info +
Casino Slingo Casino
Bonus 100% up to £50
Traffic volume rank #176 of 473
Trustpilot 3.8 Reviews 1,178
Opened Since 2015
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto No
Number of games 1200+
Number of Software Developers 4
Payment Card verification No
ID verification for cashout Yes
Min Deposit £10
Monthly withdrawal limit
Live Dealers Games Yes
Traffic Level 691,821 Above Average traffic
Slingo Casino Alexa Chart
Rank #176 of 473 Review
United Kingdom
Welcome Offer Up to 25% Cashback - Minimum Deposit for Welcome offer 50$
More Info +
Casino Games Bitcoin
Bonus Up to 25% Cashback - Minimum Deposit for Welcome offer 50$
Traffic volume rank #10 of 473
Trustpilot 3.9 Reviews 12
Opened Since 2005
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto Yes
Number of games 420
Number of Software Developers 9
Payment Card verification No
ID verification for cashout No
Min Deposit $50
Monthly withdrawal limit $40,000
Live Dealers Games Yes
Traffic Level 7,231 Extremely high traffic
Games Bitcoin Alexa Chart
  • 100% Anonymous
  • Powered by Bitcoin.com
  • Trustworthy
Rank #10 of 473 Review
United Kingdom
Welcome Offer 150% up to $200
More Info +
Casino Rolletto
Bonus 150% up to $200
Traffic volume rank #195 of 473
Trustpilot 4.6 Reviews 989
Opened Since 2020
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN Yes
Accepts Crypto Yes
Number of games 4300+
Number of Software Developers 79
Payment Card verification Yes
ID verification for cashout No
Min Deposit $10
Monthly withdrawal limit $15,000
Max Bet on slots $5,000
Max Bet on roulette $5,000
Max Bet on blackjack $5,000
Live Dealers Games Yes
Traffic Level 871,723 Above Average traffic
Rolletto Alexa Chart
  • Attractive bonuses and promotional offers
  • Accepts multiple cryptocurrencies
  • Casino, Live Casino, Sportsbook
Rank #195 of 473 Review
United Kingdom
Welcome Offer 800 EUR + 100 spins (not applicable for UK and DE)
More Info +
Casino Playluck Casino
Bonus 800 EUR + 100 spins (not applicable for UK and DE)
Traffic volume rank #326 of 473
Trustpilot 2.9 Reviews 2
Opened Since 2020
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto No
Number of games
Number of Software Developers 7
Payment Card verification No
ID verification for cashout No
Min Deposit €10
Monthly withdrawal limit €7,000
Max Bet on slots €150
Max Bet on roulette €500
Max Bet on blackjack €300
Live Dealers Games Yes
Traffic Level 2,659,714 Very low traffic
Playluck Casino Alexa Chart
  • Good selection of games
  • 24-hour cashouts
  • Cashback program
Rank #326 of 473 Review
United Kingdom
Welcome Offer 10 £ + 100 % up to 300 £
More Info +
Casino William Hill Casino
Bonus 10 £ + 100 % up to 300 £
Traffic volume rank #11 of 473
Trustpilot 2.5 Reviews 4,506
Opened Since 1998
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN Yes
Accepts Crypto No
Number of games 1200+
Number of Software Developers 7
Payment Card verification Yes
ID verification for cashout Yes
Min Deposit £5
Monthly withdrawal limit
Max Bet on slots £200
Max Bet on roulette £1,075
Max Bet on blackjack £350
Live Dealers Games Yes
Traffic Level 7,588 Extremely high traffic
William Hill Casino Alexa Chart
  • Iphone and Android Application
  • 1500+ games from more than 25 A-list game providers
  • 10 currencies to choose from
Rank #11 of 473 Review
10 / 197
5%

Casino Refund Options?

There is something incredibly disappointing about losing a significant amount of money gambling. Though confident of a positive outcome, we lose it all. In this situation, it is natural to consider the question ‘is it possible to get a casino refund’? If it is at all possible to get your money back, it would be by way of a payment chargeback. 

Chargebacks are wholly legal ways of settling disputes between customers and vendors. Frequently used by consumers of online purchases when a product received is defective, the law applies to services too when the service provided is not as described.

Clearly, this means that to have any chance of winning a casino chargeback claim, you must first prove that the service provided was not as described. And online casino will pay your money back

Best Casino Payment Methods that Support Chargebacks

Not all casino payment methods provide chargeback services. For starters, chargebacks are a service supported by the SWIFT swift system, which means that you could never claim a chargeback when depositing in Bitcoin (BTC) or any other digital currency. The very nature of blockchain technology means that you could never instigate a refund once an anonymous transfer has been made. 

Here is a list of the best casino payment methods that support chargebacks:

  • Instant Bank Transfer Casinos (Bank refund gambling)

  • Wire Transfer Casinos

  • Visa Casinos

  • Mastercard Casinos

  • Neteller Casinos

  • Skrill Casinos

  • PayPal Casinos (depending on location)

Casino Chargebacks (Facts about online casino chargebacks)

The problem with making a successful chargeback claim is that no casino will ever guarantee you will win. The only thing they promise is the provision of casino game entertainment for real money and that you will be paid if you win. Hence, as far as casino operators are concerned, once a customer has received game entertainment and the casino pays winnings, that’s the end of their obligation.

On this basis, any chargeback claim will be automatically rejected by a financial service provider. After all, how can someone claim that they had not received the service they paid for when they already used it? 

The only possible way to overcome this argument is to prove that the service you received was faulty. That’s to say that the games you played were rigged and that you were playing games you had no chance at all of winning.

Rigged Casino Games (Get money back from online casino)

It is unfortunate that shady operators still exist within the casino industry and continue to fleece customers of their casino deposits with rigged games. 

If you can prove that an online casino has intentionally rigged its games, you would have a chance of getting your money back. But how do you go about proving something like this? 

Fundamentally, you would need qualifiable game statics from the servers of online casinos that may not even be in the same legal jurisdiction. Obtaining this kind of information would require a serious legal effort that would likely dwarf the money you have lost. So while it is technically possible to take this route to get a casino refund, be prepared for one hell of a fight. The likelihood of winning a case is still slim, and the financial and emotional cost of losing will likely be considerable. 

Things to Avoid when Claiming a Casino Refund

What it comes down to is this: unless you are sure that an online casino has acted fraudulently, your best course of action would be to accept your losses, learn from them and move on.

If, on the other hand, you are sure you have grounds for a case of fraud and want to take things further, there are some things you need to know right from the start how to get money back from gambling sites:

  • It would be unwise to start your case by slandering the online casino involved. Doing so will weaken your case, make you look like a bad loser, and lead to the casino operator suing you.

  • Don’t violate the casino’s terms and conditions, especially regarding deposits and withdrawals. Not abiding by published T&C’s will also work against you.

  • Take your chargeback claim to your bank or financial institution, where the deposit originated in the first instance. It is best not to make unsubstantiated allegations at this point and start from there.

  • Likely, you will be unsuccessful with a chargeback request. Should you wish to pursue further, lawyer up and get ready for a battle.

Choosing a Safe and Trusted Online Casino

Ultimately, you can remove the threat of a guaranteed financial loss and the emotional stress it entails by choosing a safe place to wager on casino games and sports betting. Gambling review sites such as the one you are on right now – gamblescope.com, take all the guesswork out of choosing a safe and trusted casino or betting platform.

Our experts and players investigate, assess, rate and review hundreds of online gambling sites to recommend the best options available to players in your country.

Search our lists of the most trusted online venues to place a wager today and never gamble more than you can afford to lose.