Warning

Chelsea Palace Casino does not respond to player complaints or our official inquiries, as identified during data review. Customer support is inactive and there are clear signs of operational issues. As a result, the casino has been removed from our recommended and trusted lists. Players are advised to proceed with caution.

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Chelsea Palace Casino Review

Does not accept players from
United States the United States
Casino Rating
16/100
Significantly Below Average
User Reviews
0.0/5
Restricted
Welcome Bonus
100% up to €200
Min. deposit: £10. For the 1st deposit - 100% up to £200. Wagering Requirement x40.
GS Rank
#720 of 750
Monthly Traffic
623
Barely Known
+1.0%
+623
Last 6 Months
Chelsea Palace traffic chart
Website:
www.chelseapalace.com
Localization:
Players from the United States are not accepted
Website available in English
USD currency supported
Livechat Support:
No
Launched in:
2016
Games:
Blackjack, Roulette, Slots, Baccarat
Licences:
  • United Kingdom (UKGC) Unverified
  • Gibraltar (GLA) Unverified
Legal Age:
18+
Game Providers (23):
Amusnet (EGT), Big Time Gaming, Blueprint Gaming, ELK Studios, Evolution, Foxium, G.Games, Iron Dog Studio, Light & Wonder, Lightning Box, NetEnt, NextGen (NYX), Pragmatic Play, Red Tiger, Yggdrasil, Betdigital, Core, Extreme Live, Felt Gaming, IGT (Wagerworks), Konami, Nektan, Realistic Games + 8 more (less)
Deposit Methods:
Bank, Boku, Giropay, Maestro, MasterCard, Neteller, Paysafecard, Skrill, Trustly, Visa, Zimpler + 1 more (less)
Minimum Deposit:
€10
KYC Deposit:
Yes
Withdrawal Methods:
Bank, Neteller, Paysafecard, SEPA, Skrill, Trustly, Visa
Minimum Withdrawal:
€10
KYC Withdrawal:
Yes
Currencies:
AUD, CAD, EUR, GBP, NZD, SEK, USD
Withdrawal Times:
  • Bank Transfers: 7 Days
  • wallet: 24 Hr
Support Languages:
English, German, Swedish, Italian, Norwegian, Finnish
Pros:
  • Multi-language support
  • Unique games available
  • 24 hr telephone and live chat support
  • 10 £/€ minimum deposit
  • Published monthly payout reports
Interface Languages:
Italian, Finnish, English, Swedish, German, Norwegian
Top Player Countries:
France
France
(100%)

Foundation

In 2018, a Gibraltar-based company called Nektan Limited Casinos established Chelsea Palace Casino.

License

The casino is regulated by both the UK Gambling Commission and Gibraltar Gambling Commission – two big names in the online gambling industry. This means that the casino has to adhere to all gambling regulations of both the regions. 

Geographic Accessibility

The casino does not welcome players from a lot of countries. If you are an online gambler who resides in Australia, Italy, Denmark, Spain, Sweden, or the US, you cannot create an account or engage in any online interaction with this casino. 

GambleScope detects the location of the user who accesses the website. The information is then processed and matched against a database. This database includes a list of restricted countries. If a match is returned, you cannot participate or access the website. Otherwise, you can use the website in any way you deem fit. 

Games

Chelsea Palace is filled with different types of games. The versatility really sets it apart from others. If you are interested in live dealer games, then you can go for Dreamcatcher, Roulette Live, Silver, Blackjack, Double Ball, and other similar games. For casino games, you can go for American Roulette, Oasis Poker, Blackjack Professional Series, and several others. 

The casino offers various instant-win games. Some of these are the Cash Buster, Supreme Football, Harley Davidson Motorcycles, and Tripoli. If you are searching for high-quality jackpot games, you get mega jackpot games in the form of Cleopatra, Star Lanterns, Wolf Run, and Golden Goddess. 

A lot of games on this platform are accessible for free. Perhaps, this is why it has maintained a strong user base. This allows you to practice your online gambling strategies and perfect them. When you are ready, you can spend serious cash and move higher. 

Mobile

For mobile gambling, you don’t have to download a new app; you can play on the casino site. The website is mobile-friendly, allowing you to place your bets easily. 

The mobile website works best for individuals who love making bets and playing casino games, but hate the prospect of sitting across a desktop PC for extended periods. 

Promotions

The casino offers a wide variety of bundles for promotions and bonuses to tempt prospective and regular players. New players are especially going to love the welcome bonus. In this package, they can earn a bonus for the initial three deposits. The first deposit allows you to earn up to $150 and receive 50 additional spins. Although the cash bonus is calculated based on your deposit amount, as long as your deposit exceeds $10, you can use 50 free spins. 

When you deposit for the second time, you can double it by as much as $250. The third deposit is tricky to get, but it provides greater value. This bonus provides half of the deposited money, which can be as high as $500. 

Meanwhile, privileged customers can take advantage of the free spins, deposit rewards, weekly bonuses, and cash-back offers. A user falls into this category when the site invites them to become a privileged user. However, you must have a valid account and be older than18. 

  • United Kingdom: 100% up to £200

  • Canada: Up to $5850 & 50 spins on Wolf Gold

  • New Zealand: Up to $850 & 50 spins on Starburst

  • Finland: Up to 850 euro & 50 spins on Starburst

  • Norway: Up to 8500 Kr & 50 spins on Starburst

  • Germany: Up to 850 euro & 50 spins on Starburst

  • Ireland: Up to 500 euro & 50 spins on Starburst

Payment Processing

The sheer number of payment options makes the website interesting for all users. The transactions carry minimal charges to attract and retain players. Chelsea Palace provides payments via all the common mediums like MasterCard, Visa, PayPal, Skrill etc.  

You can withdraw your money with around ten options. In total, the procedure can take around 7 business days, which means it is quite slow. With card payments, you can decrease this time to five business days. The quickest withdrawal method is an e-wallet solution like Skrill, allowing you to transfer your earnings in less than 24 hours. At minimum, you have to deposit £10.  

Customer Service

The customer support department of the casino ensures that you get 24/7 assistance. You can use telephone, email, or live chat to contact any customer representative. Keep in mind that that the contact number is a UK-based number. So far, on average, customers have been happy with the assistance provided by these representatives. 

Security

The casino has to follow regulations for safety which are provided by the UK Gambling Association and Gibraltar Gambling Commission. This is why it ticks all the requirements for safety and compliance. To protect the hard-earned money of players, it uses 256-encryption to shield the user and financial information, so a malicious third-party cannot breach it. What’s more is that the casino management employed NMI – an auditing firm – as a hired service. This auditor performs testing on the platform and determines how it fares in terms of multiple factors. This improves the user experience for the online gamblers

Verdict

First impressions weigh a lot. Visit the Chelsea Palace site and you will find that the design of the website is quite attractive and contemporary. The user-friendly and interactive functionality of the platform is another booster. The customer support team does not falter either. Moreover, since it is a minimum deposit casino, carries credible licenses, and provides versatile games, it can tempt a significant portion of gamblers. 

Pros

  • Offers great deals.

  • Mobile accessibility is excellent 

  • The welcome package is attracting. 

  • Visuals are dazzling

  • VIP program is tempting

Cons

  • Withdrawals can be painfully slow

  • Phone support is not available at all times 

User Reviews

Player Rating
0.0
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Chelsea Palace Complaints

Chelsea Palace currently has no open complaints.

Casino Availability Map

Restricted (247)
Hungary, Moldova, Republic of, Korea, Democratic People's Republic of, Seychelles, Tajikistan, Türkiye, Russian Federation, Åland Islands, Mauritania, Saint Vincent and the Grenadines, Iraq, Bolivia, Plurinational State of, Slovakia, Guadeloupe, Djibouti, Ghana, Cyprus, Germany, Saint Kitts and Nevis, Saint Lucia, Peru, Saint Barthélemy, Marshall Islands, Czechia, Wallis and Futuna, Samoa, Greece, Botswana, Canada, Cayman Islands, Azerbaijan, Romania, Denmark, Antigua and Barbuda, Philippines, Sao Tome and Principe, Algeria, Kenya, Curaçao, Sweden, Heard Island and McDonald Islands, Virgin Islands, British, Bangladesh, Uzbekistan, Suriname, South Georgia and the South Sandwich Islands, Isle of Man, Martinique, Ukraine, Kazakhstan, Saint Martin (French part), Maldives, Nepal, Chad, Guinea, Malawi, Argentina, Senegal, Dominican Republic, Eritrea, New Caledonia, Lithuania, Sint Maarten (Dutch part), Australia, Haiti, Niger, Turkmenistan, Liechtenstein, Aruba, Iceland, Monaco, Bermuda, French Guiana, Chile, Bahrain, Malaysia, Nigeria, Nicaragua, Serbia, Virgin Islands, U.S., Jamaica, Guinea-Bissau, Christmas Island, Italy, Korea, Republic of, Congo, Belarus, Togo, Belgium, Gibraltar, Mali, Tonga, Lesotho, Libya, Réunion, Israel, Namibia, Paraguay, Cameroon, Sierra Leone, Luxembourg, Burkina Faso, South Africa, Benin, Ethiopia, Finland, India, Jordan, Madagascar, French Polynesia, Estonia, Liberia, Venezuela, Bolivarian Republic of, Turks and Caicos Islands, Oman, Timor-Leste, China, United Arab Emirates, Belize, Croatia, Nauru, Morocco, San Marino, Armenia, Guyana, Jersey, Fiji, Antarctica, Micronesia, Federated States of, Andorra, Bonaire, Sint Eustatius and Saba, Faroe Islands, Western Sahara, Georgia, Burundi, Lao People's Democratic Republic, Gambia, Comoros, Mayotte, Montenegro, Uganda, Poland, Hong Kong, Pakistan, Tuvalu, Indonesia, Macao, Malta, Cocos (Keeling) Islands, Bhutan, Guatemala, Brunei Darussalam, Greenland, Palau, French Southern Territories, Tokelau, Rwanda, Cabo Verde, Albania, Barbados, Equatorial Guinea, Bulgaria, Spain, Cambodia, South Sudan, Puerto Rico, Panama, Portugal, France, United States Minor Outlying Islands, Dominica, Somalia, Angola, Solomon Islands, Norfolk Island, Pitcairn, Guam, Gabon, Palestine, State of, Niue, New Zealand, Anguilla, Sri Lanka, Bahamas, Trinidad and Tobago, Svalbard and Jan Mayen, Montserrat, Switzerland, Brazil, El Salvador, Bouvet Island, Ecuador, Bosnia and Herzegovina, Tanzania, United Republic of, Syrian Arab Republic, Afghanistan, Mozambique, Netherlands, Vanuatu, Sudan, Mexico, Papua New Guinea, Lebanon, Saudi Arabia, Singapore, North Macedonia, Honduras, Qatar, Côte d'Ivoire, Egypt, Thailand, Cuba, Taiwan, Province of China, Viet Nam, Guernsey, Kuwait, British Indian Ocean Territory, Eswatini, Uruguay, Saint Helena, Ascension and Tristan da Cunha, Norway, Slovenia, Mauritius, Yemen, Kiribati, Central African Republic, Zambia, Holy See (Vatican City State), Kyrgyzstan, Latvia, Costa Rica, Iran, Islamic Republic of, Saint Pierre and Miquelon, United States, Falkland Islands (Malvinas), Northern Mariana Islands, American Samoa, Japan, Austria, Myanmar, Grenada, Mongolia, Congo, The Democratic Republic of the, Colombia, Tunisia, Zimbabwe, Cook Islands + more (less)
Afghanistan Angola Albania United Arab Emirates Argentina Argentina Armenia Antarctica Antarctica Australia Australia Austria Azerbaijan Burundi Belgium Benin Burkina Faso Bangladesh Bulgaria Bahamas Bahamas Bahamas Bahamas Bahamas Bosnia and Herzegovina Belarus Belize Bolivia, Plurinational State of Brazil Brunei Darussalam Bhutan Botswana Central African Republic Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Canada Switzerland Chile Chile China China Côte d'Ivoire Cameroon Congo, The Democratic Republic of the Congo Colombia Comoros Costa Rica Cuba Cyprus Czechia Germany Djibouti Dominica Denmark Denmark Dominican Republic Algeria Ecuador Ecuador Egypt Eritrea Spain Spain Spain Spain Spain Estonia Ethiopia Finland Fiji France France Gabon United Kingdom United Kingdom Georgia Ghana Guinea Guadeloupe Gambia Guinea-Bissau Equatorial Guinea Greece Greece Grenada Greenland Guatemala French Guiana Guyana Honduras Croatia Haiti Hungary Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia India Ireland Iran, Islamic Republic of Iraq Iceland Israel Italy Italy Italy Jamaica Jordan Japan Japan Japan Japan Kazakhstan Kenya Kyrgyzstan Cambodia Korea, Republic of Kuwait Lao People's Democratic Republic Lebanon Liberia Libya Sri Lanka Lesotho Lithuania Latvia Morocco Moldova, Republic of Madagascar Maldives Mexico North Macedonia Mali Malta Myanmar Montenegro Mongolia Mozambique Mauritania Martinique Mauritius Malawi Malaysia Malaysia Mayotte Namibia New Caledonia Niger Nigeria Nicaragua Netherlands Norway Nepal New Zealand New Zealand Oman Pakistan Panama Peru Philippines Philippines Philippines Philippines Philippines Philippines Philippines Papua New Guinea Poland Puerto Rico Korea, Democratic People's Republic of Portugal Portugal Paraguay Qatar Réunion Romania Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Russian Federation Rwanda Saudi Arabia Sudan Senegal Sierra Leone El Salvador Somalia Somalia Serbia South Sudan Suriname Slovakia Slovenia Sweden Eswatini Seychelles Seychelles Seychelles Syrian Arab Republic Chad Togo Thailand Tajikistan Turkmenistan Timor-Leste Tunisia Türkiye Taiwan, Province of China Tanzania, United Republic of Uganda Ukraine Uruguay United States United States United States United States United States United States United States Uzbekistan Venezuela, Bolivarian Republic of Viet Nam Yemen South Africa Zambia Zimbabwe
Reviewed by: Anton Zlov
Casino Expert · Fact Checker

Anything incorrect or missing?

First published: Sep 18, 2018
Last updated: Feb 12, 2026
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