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Casoo Casino Review

Does not accept players from
United States the United States
Сasino Rating
51/100
Slightly Above Average
User Reviews
3.0/5
Trustpilot
3.8
Visit Site
Welcome Bonus
100% up to €2,000
+ 200 Free Spins
Min. deposit: €20. For the 1st deposit - 100% up to €300 + 100FS, for the 2nd deposit - 50% up to €300 + 100FS, for the 3rd deposit - 40% up to €400, for the 4th deposit - 25% up to €1000. Wagering Requirement x25.
GS Rank
#652 of 713
Monthly Traffic
936
Barely Known
+988.37%
+850
Last 6 Months
Casoo Casino traffic chart
Website:
casoo.com
Localization:
Players from the United States are not accepted
Website available in English
USD currency supported
Livechat Support:
No
Launched in:
2025
Operator:
TRINK N.V.
Licences:
Anjouan (AOFA) (#ALSI-202503021-FI1) Verified
Legal Age:
18+
Game Providers (39):
Deposit Methods:
Accent Pay, Bank, Bitcoin, Boleto, ecoPayz, Jeton, Maestro, MasterCard, Neteller, Paysafecard, Skrill, Trustly, Visa, YooMoney + 4 more (less)
Minimum Deposit:
€10
Withdrawal Methods:
Bank, Bitcoin, Boleto, ecoPayz, Jeton, Maestro, MasterCard, Neteller, Paysafecard, Skrill, Trustly, Visa, YooMoney + 3 more (less)
Minimum Withdrawal:
€20
Currencies:
AUD, EUR, PLN, RUB, SEK, USD
Withdrawal Limit:
Per Month: €10,000
Support Languages:
English, Russian
Support Email:
help@casoo.com
Pros:
  • AML procedures present
  • Explicit responsible gaming references
  • Structured withdrawal rules
  • Defined limits
Cons:
  • Large restricted country matrix
  • Aggressive bonus abuse clauses
  • Broad confiscation rights
  • Sticky bonus structure
  • Withdrawal fees possible
  • Operator can alter payout schedule
  • Crypto recovery disclaimers
  • Winnings may be voided after checks
UI Languages:
Danish, Finnish, English, Spanish, German, Polish, Norwegian, Russian
Top Player Countries:
Germany
Germany
(61.12%)
France
France
(31.26%)
Ukraine
Ukraine
(7.62%)

Casoo Casino Mobile Interface

User Reviews

Player Rating
3.0
Good
  • Based on 3 votes.
  • Players from 2 countries.
5-star
1 (33.3%)
4-star
0
3-star
1 (33.3%)
2-star
0
1-star
1 (33.3%)

Submit a User Feedback

WW
Wild Wallaby
  • Canada
  • Canada
  • 84.20.XXX.XXX
  • May 27, 2026
5.0
Excellent
TH
Thomas
  • Germany
  • Germany
  • 87.168.XXX.XXX
  • May 22, 2020
3.0
Good
Pros
i am sad to inform you that the Casino, Cetria Gaming Licence and EMS Management did not taking care of this offical breaching and treating of clients. Attached you will find the proof Casoo Casino confirmed the self exclusion and breach they own confirmation because the self exclusion was not added. Also i inform them regarding my addcition and they accept more and more deposits. i forward this email to all the partner listet on casoo.com Partner website. I wanted to resolve the problem with the casino directly, but unfortunately the management never responded to my request. I have proof and evidence for everything. When I started playing in the casino, I wanted to set the limits (Self exclusion please check the proof attached. Stella confirm it for one month). after I had a balance of 1500 Euros. The limits were also activated and this was confirmed to me by support. Later it turned out that the limits did not work. So I was able to play the 1500,- Euro although the support confirmed. I asked the management about this, but there was no reaction. In addition, I have the casino pointed out that I have a gambling problem. Also here the casino has not responded and let me continue to deposit. I had asked the casino with the deposits back to refund, because a casino should not enrich itself with money from gambling addicts. The casino refused any communication with me. If I were you, I would think twice before advertising a casino that lies and cheats its customers. The casino PLAYS with gambling addicts and allows further deposits. I would be very happy about your support. Many thanks Thomas
FF
Flippant Falcon
  • Germany
  • Germany
  • 87.168.XXX.XXX
  • May 21, 2020
1.0
Weak

Casoo Casino Complaints

Casoo Casino currently has no open complaints.

Casino Availability Map

Available (104)
Restricted (145)
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Reviewed by: Anton Zlov
Casino Expert · Fact Checker

Anything incorrect or missing?

First published: Apr 04, 2020
Last updated: May 27, 2026