Pros
Giant Casino Review
Giantcasino.com is the latest platform release from experienced casino operators Skill On Net. Launched in 2019, Gaint Casino describes itself as ‘the land of epic games, huge offers and legendary promotions’. Sounds like the perfect place for any player who likes a huge choice of games with plenty of juicy bonuses. The only trouble is, the review team here at Gamblescope have seen enough casinos to know that not all of them live up to their words. So we conducted a thorough investigation of Giant Casino, and if you want to know what we found, read on.
For a new online gambling establishment, Giant Casino does indeed possess impressive credentials. The UKCG and MGA are perhaps the two leading casino licensing authorities worldwide. Combined with their affiliation with iTech Labs, one of the most trusted independent game testing agencies worldwide. Factor in its secure SSL platform security and apparent attempts to promote responsible gambling, the company clearly understand the importance of providing a safe and accountable environment for players.
Customer Services
The giant casino provides support in four languages, including English and German, via two primary methods, live chat and email. Supported by an FAQ section, which like all other methods is only available to registered users once logged in. Their friendly and knowledgeable support staff will answer your questions in real-time but are not the fastest to act when asked a question. This may be an issue if a problem occurs during a real money session. All things considered, we would have to say the provision for customer support is below par compared to many other online gambling venues.
User Experience
Like many new casinos nowadays, Giant Casino displays a clean, easy to navigate and uncluttered design. From the main page, you can navigate and find the most useful information on games, bonuses and customer support quickly. Selecting the ‘Games Tab’ on the top menu will give you the option to search by categories, such as slots, jackpots, table and live games etc.
Giant Casino does not provide mobile apps for iOS, Android and others, but a mobile site is accessible via a phone browser. HTML 5 is the current trend these days, which has its limitations. Notably, the lack of access for older games developed in Flash. However, this isn’t so much of an issue at Giant Casino given its vast selection of available games.
Games and Software
If a vast choice of casino games from a wide selection of game providers is important to you, we have great news. Giant Casino certainly lives up to its name in the games department. With over 3,750 slots, progressive jackpots, table and live games available provided by big names such as Microgaming, NextGen and Play’n Go, there’s a lot of action going on here. Particularly impressive is their jaw-dropping library of over 1,200 slots which includes over 65 big name and not always available progressive jackpots.
Clearly, with such a large number of games, many would hope for a nice balance of table games and specialities to be thrown into the mix. Unfortunately, this is not the case. However, Giant Casino does make up for this in their live casino offering which includes over 100 live casino table games from Evolution Gaming and NetEnt. Whatever your preference, there is no denying that the quantity and quality of titles available is comparable with some of the biggest names in the industry.
Bonuses and Promotions
Giant Casino offers a good mixture of bonuses and promotions. The new player incentive of a 100% match deposit up to €100 (X30 wagering requirement) plus 25 free spins on Gem Rocks (x60 wagering requirement) is not the most significant Welcome Bonus you will find online. But combined with new promotions offered daily ‘Daily Pick’ which can be anything from discounted spins to luxury prizes, Giant Casino has plenty to offer for regular players.
Player loyalty is also rewarded in the form of a VIP Casino rewards program which provides six levels of incentives, the two upper levels by invitation only. Exclusive VIP rewards such as cashback offers can be earnt just by playing as you usually would and amassing VIP points to take you up the ladder. It is also great to see that the casino offers daily tournaments amongst its bonus and promotion offers. Not every online casino does this, and it is always good to see tournaments available for the more competitive players amongst us who enjoy the thrill of a good comp.
What You Will Like Most
The casino’s terrific collection of slots, jackpots and live casino games is, without a doubt, the most outstanding feature. Together with a reasonably good bonus and promotions package and backed by impressive credentials, Giant casino makes for a decent choice for casual and regular players.
What Could Be Improved
Lack of speciality games amongst its vast collection of titles will be a big miss for players who like to mix things up by playing something different during long sessions on the slots. But that’s not the only drawback. Even for a new casino, customer service provision is far from satisfactory, which is very surprising when you consider operators ‘Skill On Net’ have tremendous experience in the industry. With several high profile online casinos to their name already, including the likes of PlayOJO, EU Casino and Mega Casino, you would think customer service would be a slick operation at Giant Casino.
Final Thoughts
Despite its lack of any outstanding or unique features, Giant Casino is a dependable and safe online venue with a lot of potential. Fans of the spinning reels and progressive jackpot games will have a lot of fun playing some of the best titles available online, provide by over thirty software suppliers which include some of the industry’s biggest names. With that said, it is maybe not the best option available for high rollers, particularly given the limited customer service options.
All in all, Giant Casino gets the thumbs up from us here at Gamblescope, but give it a try, and if you disagree we would love to hear your thoughts.
