Pros
Emu Casino Review
EmuCasino is licensed and regulated by reputable groups in the online gaming industry and the Government of Curacao. It has many certificates that label it as reliable and trustworthy. Some of these include the eCogra Certificate and Thawte SSL Web Certificate that specialize in online casino security systems. eCogra is an independent testing agency that issues certificates to online gaming systems including casinos.
Country Restrictions
Emu Casino does not accept players from Denmark, Malaysia, the United States, Italy, France, South Africa, the United Kingdom, Turkey, Israel, and Belgium. When users try to access EmuCasino, GambleScope uses their geographical location to compare against a database that contains all restricted countries. If your country is not restricted, you can access the website and use all of its features. If your country is a restricted one, a prompt tells you that players from your region are not allowed to play.
Bonuses and Promotions
When it comes to bonuses and promotions, Emu Casino doesn’t particularly stand out, but it manages to holds its own against more established players. Of interest to note here is that any EmuPoints (comp points) you acquire can be spent in the site’s EmuShop. You can use these points to buy free spins, swag like gifts, holidays, bonuses, and if you prefer to, simply convert them from cash.
Minimum and Maximum Deposit
Players can make a minimum deposit of $10 via Visa, Visa Debit Cards, Paysafecard, Neteller, MasterCard, and Maestro (for deposits only). Players can avail wire transfers if they want to withdraw larger amounts, and this process will take a further 10 days to complete. The best part is that deposits carry no fees, which is a decent change from other casinos.
Players from Australia should have no problems when it comes to payment. If they choose Flexepin to make deposits, the minimum deposit is at least $20. The maximum deposit a player can make via credit and debit cards is $2,500. If they choose Neteller or Skrill, this limit is increased to $10,000.
Flexepin and Paysafecard restrict players to lower amounts in comparison to other payment methods. The maximum deposits are limited to $500 and $1000, but that’s not going to be an issue for players who are content with lower deposits. Not to mention the fact that the processing times for these payment methods is almost instantaneous and convenient.
Minimum and Maximum Withdrawals
Players have the chance to withdraw money via credit card, debit card, Neteller, Skrill, and wire transfer. The minimum withdrawal amount for all methods is $20, with the exception for wire transfers that have a minimum requirement of $50. Players using credit and debit cards can withdraw a maximum of $2500, while Neteller and Skrill have a cap of $2000.
Once again, bank transfers grant players higher limits and more freedom when it comes to maximum withdrawals, which is capped at $10,000. The processing time for all methods is 24 hours, with the exception of bank transfer, which takes up to three working days.
Players using credit and debit card will receive their payouts in seven working days. If they use Neteller and Skrill, the transfer is instant. Bank transfer will take three to five working days.
Withdrawal Times:
Payments processed within 12 hours (Mon-Fri);
Credit and debit cards - 7 working days;
Instant Banking - 1-2 working days;
Skrill, Neteller, ecoPayz - Instant;
Bank Transfer/EFT - 3-5 working days;
Withdrawal Limit:
Credit Card, Debit Card, Skrill, Neteller, ecoPayz, Upaycard, MyNeosurf, Bitcoin - $2,500;
Instant Banking, Bank Transfer/EFT - $10,000;
Software and Games
Emu Casino uses a web-based platform to provide a wide array of games from Playson, NetEnt, iSoftBet, Evolution Gaming, 1x2 Gaming, GameArt, Xplosive, Oryx, and more. The website benefits from a dashboard that is easy to navigate thanks to search parameters that let you browse games based on game type or software provider. Furthermore, registering an account is easy and takes only a few minutes to complete.
The main category of games available at Emu Casino is slots that offer over 360 games on the roster. Players can choose from many licensed games developed by groups like Playson and more. iSoftbet also provides progressive jackpots that are known for offering large cash prices.
Video poker, virtual sports, and table games are also available, but the real draw here is the live dealer games. Players can participate in roulette, blackjack, Stud Poker, Three Card Poker, and baccarat. All the games can be played in high-definition, which adds to the player’s experience.
Mobile Compatibility
Most games available on Emu Casino are also available on mobile phones. This feature lets you play the games on your smartphone or tablet as well. All casino members can play their favorite games on mobile, tablet devices, or desktop- whenever and wherever.
Support
The support team at Emu Casino is always available to offer assistance. You can reach out to their sales team via Live Chat by logging onto their website in mere seconds. Alternatively, you can talk to them over the phone. For less urgent problems, there is email support. Players can get in touch with agents from 1pm to 10pm every day, except on weekends. Live chat is the fastest way to reach customer support representatives.
If you’ve got an emergency that falls during the weekends, you can still get in touch with support agents via email, which is available 24/7. The sales agents can only support players in English.
Safety
When it comes to security, Emu Casino leaves no stone unturned. It carefully utilizes the industry-standard SSL encryption to safeguard your personal information, transactions, and browsing history. Emu Casino takes proper identification documents from new players before allowing them to make any withdrawals. Of interest to note here is the 2-based mobile phone based authentication before signing up for your new account.
Curiously enough though, their 2-factor authentication does not apply to any withdrawals from your account. Most players would be relieved to know that Emu Casino has all its payouts audited and published by an independent testing agency named eCogra, every month. This kind of transparency gives payers peace of mind that the online casino is a reliable place to invest your money.
Verdict
Emu Casino offers a wide range of attractive bonuses that will appeal to most gamers. There are a wide range of games to choose from on a fast and secure website, whether you want to play a modern casino game or something different. The payment modes are versatile as well.
Pros and Cons
Pros
A wide range of games
User-friendly website
Industrial grade security measures
Fast and reliable customer support
Cons
Does not support players from a long list of countries
Payout times for bank transfer take forever
