Queenvegas

First Deposit Only. Min. deposit: $C20, max. Bonus $C700.

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Estimated Monthly Traffic 15,000 #445 of 644
Trustpilot 2.8 Reviews 3
Opened Since 2020
Accepts your Geo
United Kingdom Yes
(United Kingdom)
Allows VPN No
Accepts Crypto No
Number of games 1200+
Number of game providers 26
Payment Card verification No
ID verification for cashout Yes
Min Deposit 10
Monthly withdrawal limit
Max Bet on slots 500
Max Bet on roulette 2,500
Max Bet on blackjack 25,000
Get Android Application
Live Dealers Games Yes
Number of games 1200+
Number of game providers 26
Live Dealer Games Yes

Queenvegas Review

I joined the casino because of their 100% up to $700 plus 100 free spins welcome bonus. While that's intriguing, you'd want to know the wagering requirement isn't. It's a 30x deposit plus bonus amount, so that's basically 60x.

Yeah, they have a solid website- no arguing about that. The casino also has an enormous collection of games from reputable software publishers like the SkillOnNet software. The games are fluid and fast loading, which is precisely what I love. They have decent graphics, and I could play switching among all my devices.

I learnt this the hard way. Withdrawals from credit/debit cards will take ages to process, even though they say it's between 2-7 business days. You might want to use e-wallets such as PayPal since their deposits are instant and withdrawals take less than an hour. Their verification process, in my view, wasn't so charming, but I've had worse.

They have an MGA license which is a plus, but their customer support is lacklustre at best. Emails might go unanswered, which is frustrating. They've advertised that they have a 24/7 live chat but what I experienced is nowhere near. Live chat wasn't available all the times I tried contacting them.

I would not be playing at this casino for a while until they make improvements.

Casino Details

Languages

English

Support Languages

English

Services

Casino

Advantages and Disadvantages

Pros

  • licensed Casino (Malta)
  • hassle-free registration process
  • downloadable casino to play on your PC
  • customizable deposit limits on sign-up
  • versatile bonus and special promotion pack
  • 2000+ games available
  • slot tournaments every day
  • live casino and table games available
  • in business since 2011
  • largely favourable reviews

Cons

  • questionable brown colour scheme
  • access to some website sections through slow pop-up windows
  • support is hard to reach
  • a significant number of 1-star bad reviews
  • delays in fund withdrawals at times
  • withdrawals can be done only through the payment system used for deposit
  • fairly low number of table games
  • most bonuses seem a bit small
  • blacklisted by The Pogg
  • no free or demo games

Casino Games

Total Games

1200+

Games

Slots, Roulette, Blackjack, Baccarat, Live Games, Table Games

Bet Limits

  • Slots:  max. 500 CAD
  • Roulette:  max. 2,500 CAD
  • Blackjack:  max. 25,000 CAD

Providers

2 By 2 Gaming, 4 The Player, Bally, Barcrest Games, Big Time Gaming, Blueprint Gaming, Cayetano Gaming, Givme, GoldenHero, High5Games, Eyecon, Fantasma Games, Gamatron, Gamomat, Merkur, Lightning Box, Play'n GO, Pragmatic Play, Relax Gaming, Shuffle Master, WMS (Williams Interactive), Rabcat, Pulse8, Reel Time Gaming, Oryx, Yggdrasil Gaming

Casino Banking

Minimum Deposit

10

Minimum Withdrawal

20

Deposit Methods

EcoPayz, ecoVoucher, Interac, Jeton, MasterCard, Visa, MuchBetter, Paysafe Card, Bank Wire Transfer, PayPal, Skrill, Astropay

Withdrawal Methods

EcoPayz, ecoVoucher, Interac, Jeton, MasterCard, Visa, MuchBetter, Paysafe Card, Bank Wire Transfer, PayPal, Skrill, Astropay

Currencies

EUR, SEK, GBP

Withdrawal Time

Withdrawal Limits

Methods Limits

Casino Bonuses

Welcome Package

First Deposit Only. Min. deposit: $C20, max. Bonus $C700.

Wager

Free spins

Cashback

Queenvegas Complaints

Submit a Complaint
ClessCL
ChileChile
Oct 24, 2022
$9,500
Opened
Bonus abuse

On Saturday, October 08, I played a bonus that they sent me in this casino, as I always read the terms of agreement of the bonuses, this casino unfortunately has a scam type system for its bonuses which doesnt adjust the maximum bet since it tries to make the user make a mistake so that it exceeds the limit that they estimate, for which I had I had to play very carefully without going over this limit to win and I did, I managed to win the maximum jackpot in the Dork Units game, as attached in the photo 10,000,000 CLP (10000 usd approx), that is, 10,000 times my bet of 1,000, the maximum bet that I can do according to the bonus is 5,000 CLP. After this I continued playing in the casino never passing the 5,000 bet to avoid problems and completed the bonus wager which was 3,000x, so I decided to withdraw money 3,000,000 clp which was what I was allowed.

After several days, they inform me that the money will be returned to my account (which is false) everything disappeared from my account, they left me 300,000 clp, I don't know why, 9,200,000 of what I had.

I need help with that, I've been playing in this company's casinos for months, always investing in their bonuses, getting paid occasionally and the first time I win something and they scam me?

What can I do? Where can I sue them apart from this place?

In the support chat they tell me that 759 spin overpass the limite which is completely false and they refuse to send proof os this.

please help me get my legally earned money.

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Players from United Kingdom United Kingdom are accepted