Queenvegas
First Deposit Only. Min. deposit: $C20, max. Bonus $C700.
Game: Book of Dead, Spin Value: $C0.1, Max Free Spins: 100
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First Deposit Only. Min. deposit: $C20, max. Bonus $C700.
Yes
I joined the casino because of their 100% up to $700 plus 100 free spins welcome bonus. While that's intriguing, you'd want to know the wagering requirement isn't. It's a 30x deposit plus bonus amount, so that's basically 60x.
Yeah, they have a solid website- no arguing about that. The casino also has an enormous collection of games from reputable software publishers like the SkillOnNet software. The games are fluid and fast loading, which is precisely what I love. They have decent graphics, and I could play switching among all my devices.
I learnt this the hard way. Withdrawals from credit/debit cards will take ages to process, even though they say it's between 2-7 business days. You might want to use e-wallets such as PayPal since their deposits are instant and withdrawals take less than an hour. Their verification process, in my view, wasn't so charming, but I've had worse.
They have an MGA license which is a plus, but their customer support is lacklustre at best. Emails might go unanswered, which is frustrating. They've advertised that they have a 24/7 live chat but what I experienced is nowhere near. Live chat wasn't available all the times I tried contacting them.
I would not be playing at this casino for a while until they make improvements.
Chile
On Saturday, October 08, I played a bonus that they sent me in this casino, as I always read the terms of agreement of the bonuses, this casino unfortunately has a scam type system for its bonuses which doesnt adjust the maximum bet since it tries to make the user make a mistake so that it exceeds the limit that they estimate, for which I had I had to play very carefully without going over this limit to win and I did, I managed to win the maximum jackpot in the Dork Units game, as attached in the photo 10,000,000 CLP (10000 usd approx), that is, 10,000 times my bet of 1,000, the maximum bet that I can do according to the bonus is 5,000 CLP. After this I continued playing in the casino never passing the 5,000 bet to avoid problems and completed the bonus wager which was 3,000x, so I decided to withdraw money 3,000,000 clp which was what I was allowed.
After several days, they inform me that the money will be returned to my account (which is false) everything disappeared from my account, they left me 300,000 clp, I don't know why, 9,200,000 of what I had.
I need help with that, I've been playing in this company's casinos for months, always investing in their bonuses, getting paid occasionally and the first time I win something and they scam me?
What can I do? Where can I sue them apart from this place?
In the support chat they tell me that 759 spin overpass the limite which is completely false and they refuse to send proof os this.
please help me get my legally earned money.
United Kingdom are accepted
