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Electric Spins - Delayed payment

I sent proof of address, I have the identity document verified, I won 6000 pounds but when he has to give the money I see that he is late, I also sent two statements from 2 of my banks, 2 accounts, I see nothing, I have been in the UK for 9 years I ask for justice to be done

Quick facts

Casino
Electric Spins
Player
George197979
Date raised
Dec 11, 2024
Disputed amount
$6,000
Case status
Opened

1 response

Reply from Gamblescope:

Thank you for contacting us regarding your delayed payment of $6000 USD from Electric Spins. We understand your frustration and have initiated an investigation into this matter.

To expedite our investigation, we kindly request you provide us with the following supporting documentation:

  • Transaction ID(s): Please provide the transaction ID(s) associated with your winnings.

  • Withdrawal Request Date(s): Please specify the date(s) you submitted your withdrawal request(s).

  • Copies of Bank Statements: While you mention sending these, please resend clear, legible copies of the bank statements showing your account details and the attempted transaction(s).

  • Proof of Address: Please resend a clear and current copy of your proof of address.

  • Identity Verification Documents: Please resend your identity verification documents.

Once we receive these documents, we will thoroughly review your case and contact you within 10 business days with an update.

We appreciate your patience and cooperation. Our email : gamblescope@gmail.com

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