User Experience
A Casino established in 2017, 1xSlots started a new decade with a major redesign. The recent overhaul now provides for more straightforward navigation along with a better gaming experience for its players. Another significant upgrade included adaptions to work with all modern devices. Both practice play and real money games are accessible straight from the casino lobby. The website has a luxurious feel to it with bold black and gold colours with plenty of symbols typically associated with a modern online casino, such as Egyptian princesses for instance. With that being said, there is nothing exceptionally striking that separates this website from many others until you proceed to the content area.
Games and Software
1xSlots Casino provides thousands of games from multiple top-tier providers. Big names in the industry such as Netent, Playson, Play'n Go, Microgaming and Quickspin are available here. Mamouth game titles like Big Bad Wolf, Book of the Dead, and Immortal Romance are easy to find and play, and you can conveniently place your preferred options into your favourite category for swift access later on. Game quality and quantity is spot-on, you won't be disappointed with the options available at this online casino. Many titles also come with free spins purchase options which makes playing these games even more entertaining.
On top of their collection of well-known slots such as Demi Gods, the Kraken and Sweet Bonanza from Pragmatic Play, there are also several 1xslots exclusives worth a mention. Innovations like Majestic King, October spin fest and Сolossus Fruits provide extra scatter and wild symbols offering more chances to win.
Slots are the most popular category at this casino as it is with most other online casinos it has to be said, but 1xslots does offer other casino games besides Slots and Jackpot slot games. With an excellent collection of live casino games from well-known providers like Ezugi and Evolution Gaming, Blackjack, roulette, baccarat et al. are available to play in private rooms for different levels of stake. Enough here to please the high rollers.
Bonuses and Promotions
We can't give a thorough 1xSlots review without saying a few words about their bonuses and promotions. There are several options available at 1xslots a player can take advantage of during their casino journey. Let's start with the welcome package for new players. This is spread over four deposits and will consist of the percentage deposited plus an award of free spins,
For the most loyal players, every Wednesday is a gift day where free spins bonuses are handed to players who deposit regularly. The game is always different, and it is usually something new from well-known providers, and yes, there are zero wagering requirements for this promotion. Wehey!
Pretty cool, but as far as promotions are concerned, it doesn't end there. 1xslots casino also has everyone favourite promotion, the cashback on losses bonus. We all hate to lose, but it's nice to have cashback to soften the blow when we do. The amount of cashback offered scales between 5% - 11% depending on the amount spent (and lost).
What You Will Like
This casino is very straightforward and is an excellent option if you like slots, jackpots and high roller live casino games. Supported in 60 languages and more than 150 payment options, 1xslots.com has thousands of games and is a must-try platform for lovers of the spinning reels. Cryptocurrency is also supported with more than 30 different altcoin deposit options. If you decide to deposit and play with your cryptocurrency of choice, funds will be converted into casino credit on initial deposit.
What Could Be Improved
The best that can be said 1xslots casino customer service is that it is okay. Live support, callbacks and emails are available around the clock, but responses can be very vague and generic and from our experience, not as empathetic as they could be. The verification process can also be a bit tricky, there is no immediate KYC option, so you can only guess if documents being uploaded are correct. If they are not, one can only assume staff will be in touch to request further information.
Final Thoughts
There is a lot more to this casino than meets the eye. Without anything new or innovating in terms of features and design, it is a solid performer when it comes to slot game choice and casino promotions. It appears to us that there is definitely room for improvement in the customer service department, but on the flip side, support for languages and payment option are in abundance and terrific. If you love slots and live table games, 1xslots.com is a great option that is worth checking out, especially if you want to deposit in any number of cryptocurrencies.
Reviewed by: GambleScope Review Team
